reviews
See Our Great 5-Star Reviews
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- 97 Masters Dr.
- St. Augustine, FL 32084
- Mon - Fri 8 am - 5 pm
- Saturday & Sunday Closed
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24-hour emergency service
904-827-1216
Helen Hagan5 hours agoThank you, Mr. Lloyd for all your help today.For sSending Stuart out he is a terrific young man. He did a terrific job. Thanks again. Helen Hagan
E Rich2 days agoI was introduced to Wilson Heating & Air Conditioning at the World Golf home show two years ago. I needed an AC company for regular maintance at a reasonable price. I have been pleased with ease of scheduling, pricing and the professional service provided for the past several maintance service appointments.
When my neighbor needed a new HVAC system, I recommend she get a quote from Wilson Heating & Air Conditioning. She choice Wilson Heating & Air Conditioning over another large St. Augustine AC company to install her new system.
I would recommend giving Wilson Heating & Air Conditioning a call for maintenance pricing and/or new HVAC system quote.
Gene Tannenbaum4 days agoThis is a real company, when they say they will be there, they are, and they get the job done. I use them for yearly maintenance and bought a big ticket A/C though them and couldn’t be happier of what I bought and who I bought it from. Great experience!!!Response from the owner:Thank you so much for your wonderful feedback, Gene! We're glad to hear that our commitment to service and your positive experience with your new A/C have made a difference, and we appreciate your continued trust in Wilson Heating & Air Conditioning.
Teresa Monson5 days agoJust had our first checkup for our new unit as well as for the older upstairs unit, and our technician Jeremy earned an A++! Wilson’s does a great job of communicating and letting you know who is going to be in your home. For folks who work outside the home, it’s great to have a window to plan within and to get the heads up the technician is on his/her way. Stellar service as always!Response from the owner:Thank you so much for your wonderful feedback, Teresa! We’re glad to hear that our team provided you with the ideal AC solution and delivered a positive installation experience. We appreciate your trust in us!
Ljubinko Matesic1 week agoWe have used Wilson Heating and Air conditioning for several years and are extremely satisfied with their professional and courteous service. Technician Stuart did a great job when he came to service our AC unit recentlyResponse from the owner:Thank you so much for your wonderful feedback, Ljubinko! We're glad to hear that Stuart provided you with professional and courteous service, and we appreciate your continued trust in Wilson Heating & Air Conditioning.
David Langston1 week agoResponse from the owner:Thank you so much for your 5-star rating, David! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Steve Thomas2 weeks agoI just had my HVAC units serviced by Wilson Heating & Air Conditioning. The level of expertise, thoroughness, and customer focus I received from Technician Stuart was remarkable!
Stuart ROCKS!
Thank youResponse from the owner:Thank you so much for your wonderful feedback, Steve! We’re glad to hear that our technician Stuart provided you with remarkable service and expertise, and we appreciate your support at Wilson Heating & Air Conditioning.
johnb32072 weeks agoMy Wife and I have had Wilson's doing are preventive maintenance on our hvac system for about 6 years now . Our old system was getting old and they never tried talking me into a new system was very honest telling us it was still humming like a song . I appreciate them being honest . With it being 15 plus years old and air handler showing so we decided to purchase a new Amana system 16 seer vertical and a variable speed air handler . I am so pleased with the professional installation had outdoor unit moved with no problem . Such a pleasant experience. And Kenneth just did our 6 month. And Stuart just did our 1 year maintenance on it. Super friendly and answered every question I had with terms I could understand . Will be there customer tell the end . Thank you.
Rita Eling2 weeks agoWhole new A/C and Heating system installation. Whole process went smoothly and took less time than I expected. The team has courtesy, respectful, and professional in the work they perform. They politely replaced an older house item damaged , with a brand new one. We are very appreciative, have been with Wilson Heating and Air continuously for over 12 or more years, and routine bi annual maintenance inspections.Response from the owner:Thank you so much for your wonderful feedback, Rita! We're glad to hear that the installation process went smoothly and that our team demonstrated professionalism and courtesy throughout. We appreciate your loyalty over the years and look forward to continuing to serve you at Wilson Heating & Air Conditioning, Inc.
Brenda Smith2 weeks agoWilson Heating &Air is the best! Last September I came home to a house that was a hot 80 degrees. Called them and they were there the next morning. Saved money on repairs through their Maintenance Program.
Just had my 6 months preventive maintenance this morning. Service tech (Quentin) was on time and very helpful in explaining the results of service testing. Would definitely recommend them and getting their Maintenance Program.
Stuart Traub3 weeks agoDave, the technician that installed our new WiFi thermostat and completed maintenance on our HVAC system was outstanding. Easygoing, knowledgeable, and helpful in every possible way. He explained what he was doing, gave us helpful advice on the operation of the system, and welcomed our our never ending questions. We are very happy having switched to Wilson for our HVAC needs and maintenance and trust their expertise.Response from the owner:Thank you for taking the time to write a review. We greatly appreciate it!
Brian Abeles3 weeks agoStuart was excellent! He was polite, courteous, and explained everything in a way that made it easy to understand. Very knowledgeable. The type of employee you would hire in an instant.Response from the owner:Thank you so much for your wonderful feedback, Brian! We're glad to hear that Stuart provided excellent service and made everything easy to understand, and we truly appreciate your kind words about our team at Wilson Heating & Air Conditioning, Inc.
Barb Cody3 weeks agoJackson did a great job informing me of the problems in my newly built Pulte home...of which there were several. Now I understand why the AC doesnt click on. Unfortunately, if I go back to Pulte; I will have the same bad Whirlpool stat replaced. So, I am going to have Jackson put in a stat that will work!Response from the owner:Thank you so much for your wonderful feedback, Barb! We’re glad to hear that Jackson was able to inform you about the issues in your home and help you find a solution. We appreciate your trust in Wilson Heating & Air Conditioning, Inc.
Al Yaworske3 weeks agoRoutine maintenance professionally done on time.Response from the owner:Thank you so much for your kind words, Al. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Wilson Heating & Air Conditioning, Inc
Janet Patten3 weeks agoUsed Wilson Air for over a decade and have never had an issue. Their technicians have always been thorough and helpful while being considerate.Response from the owner:Thank you so much for your wonderful feedback, Janet! We're glad to hear that our technicians have consistently provided thorough and helpful service over the years, and we appreciate your loyalty to Wilson Heating & Air Conditioning, Inc.
Cyndi Young-Miller3 weeks agoWilson Heating & Air Conditioning maintains systems at two homes for us and has installed a new system in one of those locations. They are priced well, always friendly, professional and clean up afterwards. I trust this company and highly recommend them.Response from the owner:Thank you so much for your wonderful feedback, Cyndi! We're glad to hear that our team has consistently provided you with friendly and professional service while maintaining your systems and installing a new one. We appreciate your high recommendation!
Richard Bird1 month agoStuart did an excellent job on evaluating and servicing both of my furnaces! also very courteous!Response from the owner:Thank you so much for your wonderful feedback, Richard! We're glad to hear that Stuart did an excellent job evaluating and servicing your furnaces and that you found him courteous. We appreciate your support at Wilson Heating & Air Conditioning, Inc.
Richard Chapman1 month agoExcellent service, prompt, pleasant and informative.Response from the owner:We really appreciate your business Richard . Thanks for the great review!
maureen holtz1 month agoTechs are always timely, exceedingly polite and efficient. HVAC services have always been a challenge with response and cost, Wilson has hands down been the best!Response from the owner:Thank you so much for your wonderful feedback, Maureen! We're glad to hear that our technicians are timely, polite, and efficient, and we appreciate your recognition of us as the best in HVAC services at Wilson Heating & Air Conditioning!
Kathy Trela1 month agoStuart was very impressive when he performed the maintenance inspection on our unit. He is very knowledgeable and explained just what he found and answered any questions we had.Response from the owner:Thank you so much for your wonderful feedback, Kathy! We're glad to hear that Stuart impressed you with his knowledge and thoroughness during the maintenance inspection, and we appreciate your trust in us at Wilson Heating & Air Conditioning, Inc.
Leonard Williams2 months agoVery considerate and professional from the techs to the office personnel. We are very pleased with the services Wilson has offers.Response from the owner:We really appreciate your business Leonard . Thanks for the great review!
katherine sequeira2 months agoAlways great service😊Response from the owner:Thank you so much for your wonderful feedback, Katherine! We're glad to hear you consistently receive great service, and we look forward to serving you again at Wilson Heating & Air Conditioning, Inc.! 😊
Sponger T2 months agoGood price on a replacement heat pump. Saved 3K over other estimates. Showed on time and took their time installing with easy financing. You are a fool if you do not at least get their price.Response from the owner:Thank you so much for your fantastic feedback, Sponger! We're glad to hear that you found our pricing competitive and appreciated our timely installation process. Your recommendation means a lot to us!
Louvenia Smith2 months agoGreat service!Response from the owner:Thank you so much for your wonderful feedback, Louvenia! We're glad to hear that you experienced great service and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.
Jim Hoban2 months agoOn time, professional and friendly staff. Been with them for over 5 years and never once let us down.Response from the owner:Thank you so much for your wonderful feedback, Jim! We’re glad to hear that our professional and friendly staff have consistently met your expectations over the past 5 years, and we appreciate your loyalty to Wilson Heating & Air Conditioning!
Nunzio Stella2 months agoExcellent and professional staffResponse from the owner:Thank you so much for your kind words, Nunzio! We’re glad to hear that you found our staff to be excellent and professional, and we look forward to serving you again at Wilson Heating & Air Conditioning, Inc.
Fish N Man2 months agoWilson Air has been my AC maintenance and service provider for nearly a decade, including twice-annual preventive maintenance. Without exception, their technicians have been knowledgeable, courteous, and professional! Likewise, the inside-office staff has been jolly-on-the-spot, making sure that appointments were made and completed with calls and emails. Absolutely love these guys!!Response from the owner:Thank you so much for your fantastic feedback! We're glad to have earned your trust for nearly a decade, and that both our technicians and office staff have consistently delivered the service you deserve. We truly appreciate your continued support and look forward to serving you for many more years!
Kenny Roberts2 months agoResponse from the owner:Thank you so much for your 5-star rating, Kenny! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Vicki Sue2 months agoI appreciate Ken’s thorough work on my a/c unit’s maintenance. He was very detail oriented and took the time to explain what he had found and what “issues” were priority.Response from the owner:Thank you so much for your wonderful feedback, Vicki Sue! We’re glad to hear that Ken provided thorough maintenance on your a/c unit and took the time to explain the priorities with you.
REX CHAVEZ2 months agoWhat I like about Wilson heating and air is how they call for services. With so much going on, we cannot really kept up with everything. They will call and remind you of your upcoming service maintenance. Each technician is detail oriented. I like how they will explain to you in simple terms.Response from the owner:Thank you so much for your great feedback, Rex! We’re glad to hear that our technicians, especially Andrew, have provided you with thorough and timely service, and we appreciate you choosing Wilson Heating & Air Conditioning as your main AC company. We look forward to serving you again whenever you need us!
Mary Ellen Frankini2 months agoI have been with Wilson for years; always punctual, professional, and thorough.Response from the owner:Thank you so much for your wonderful feedback, Mary Ellen! We're glad to hear that you've consistently experienced punctual, professional, and thorough service with us over the years at Wilson Heating & Air Conditioning.
Thomas E. Lewis2 months agoAs usual, the technician, Stuart this time, showed up punctually, did a thorough inspection, sent pictures and also called. And this was just a simple semiannual service call. As an absentee owner I appreciate being able to count on a trustworthy, local company to take care of my properties.Response from the owner:Thank you so much for your wonderful feedback, Thomas! We’re glad to hear that Stuart provided you with punctual and thorough service, and we appreciate your trust in Wilson Heating & Air Conditioning to care for your properties.
Dale Putz2 months agoWe had two heat pump units replaced and have found EVERY employee from Wilson performed their tasks with courtesy and professionalism. We appreciate their outstanding service and detail to excellence. They quickly spotted and corrected several errors our prior heat pump installers had left us with. Thank you!
Bonnie Hobbs2 months agoService excellent. Products excellent. Pricing excellent. Friendly Quick response when needed. They service 7 properties for us. We have been with Wilson for over 20 YEARS! They know everything about the AC business. 20 YEARS says it all.Response from the owner:Thank you so much for your wonderful feedback, Bonnie! We’re glad to hear that you’ve had excellent service and support from us over the past 20 years, and we truly appreciate your loyalty to Wilson Heating & Air Conditioning!
Wilson Marketing2 months agoResponse from the owner:Thank you so much for your 5-star rating, Paula! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Peter Vien2 months agoGreat company, we have been using them for years if we ever need a service call. They just started sponsoring my sons baseball team so i think its awesome they are giving back to the community!Response from the owner:Thank you so much for your wonderful feedback, Peter! We're glad to hear that you've been with us for years and appreciate our commitment to giving back to the community through sponsoring your son's baseball team!
Ann Smith2 months agoHad two units installed years ago by Wilson and are still running strong. Unfortunately, we are moving out of state and we hope to find a company half as good as Wilson Heating and Air where we go.Response from the owner:Thank you so much for your wonderful feedback, Ann! We’re glad to hear that your units are still running strong after all these years, and we truly appreciate your kind words as you move out of state!
Kaitlyn Nichole2 months agoGreat service, great prices!Response from the owner:Thank you so much for your amazing feedback, Kaitlyn! We're glad to hear that you enjoyed our great service and prices, and we appreciate your support as we strive to deliver excellent service at Wilson Heating & Air Conditioning, Inc.
Linda Horsley2 months agoI have been with Wilson for 5 years, since I bought the house. They have taken me from my old HVAC system, with multiple repairs, to my new system purchased from them. They are always courteous, professional and efficient. I feel like they treat my problem like it is their problem. What more could you ask for?Response from the owner:Thank you so much for your wonderful feedback, Linda! We're glad to hear that our team has consistently provided you with courteous, professional, and efficient service throughout your time with us at Wilson Heating & Air Conditioning, Inc.
Michael2 months agoI have been using Wilson Heating & Air since the 80s. One of my HVAC zones failed at the very onset of the deep freeze of late January. Tech came to diagnose system on a Saturday and found compressor failed. Representative responded Monday to determine replacement needs. Provided 3 options based upon cost and assisted with financing. Entire system required replacing due to new EPA refrigerant mandates. New system installed Thursday. Costly but helped by granting Military Discount, Senior Discount, refunding Saturday’s Service fee, & Same Day Purchase Discount. As this was an Energy Efficient HVAC, Wilson is assisting obtaining a rebate from JEA the local utility.Response from the owner:Thank you so much for your detailed feedback, Michael! We're glad to hear that our team efficiently assisted you through the process and that you were able to take advantage of our discounts and rebates. We appreciate your loyalty to Wilson Heating & Air Conditioning since the 80s!
Dezi C2 months agoResponse from the owner:Thank you so much for your 5-star rating, Dezi! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Mark Collins2 months agoResponse from the owner:Thank you so much for your 5-star rating, Mark! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
cheyanne dennis2 months agoResponse from the owner:Thank you so much for your 5-star rating, Cheyanne! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Somnum2 months agoResponse from the owner:Thank you so much for your 5-star rating, Somnum! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Briana Almeida2 months agoResponse from the owner:Thank you so much for your 5-star rating, Briana! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Diana Dennis2 months agoResponse from the owner:Thank you so much for your 5-star rating, Diana! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Andrew Balmer2 months agoVery happy with the service Jeremy provided during this cold front. Would recommend Wilson if you’re looking for reliable and fast service!Response from the owner:Thank you so much for your wonderful feedback, Andrew! We’re glad to hear that Jeremy provided you with reliable and fast service during the cold front, and we appreciate your recommendation of Wilson Heating & Air Conditioning!
Kaitlyn Livie2 months agoWilson Heating and Air installed a new system for my parents and I use them for regular maintenance and we have had no issues from their office staff to technicians. Wilson is top notch!Response from the owner:Thank you so much for your wonderful feedback, Kaitlyn! We're glad to hear that our office staff and technicians provided top-notch service for your parents' new system and your regular maintenance.
Megan Northway2 months agoJeremy was amazing! My A/C stopped cooling, and he responded quickly. He diagnosed the problem right away and had it fixed in no time. He was friendly, professional, and a pleasure to work with.Response from the owner:Thank you so much for your wonderful feedback, Megan! We're glad to hear that Jeremy was amazing, responsive, and a pleasure to work with while resolving your A/C issue quickly.
Lloyd Vesey2 months agoI took a gamble & used Wilson heating and Air for my preventive maintenance on my furnace equipment. I saw their information on a banner at the ball field and thought this is a company that gives back to the community and boy was I right. They are involved all around the St. Augustine area. Jeremy was the tech that came out to service our unit. What a great technician and he was very informative when going over his findings with us. Our system went without maintenance for sometime and he was able to get the unit back up to par. System is working great. If you use Wilson's I highly recommend asking for Jeremy. Awesome company.Response from the owner:Thank you so much for your fantastic feedback, Lloyd! We’re glad to hear that Jeremy provided informative service and that your system is now running great. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning!
Helen Hagan
5 hours ago
Thank you, Mr. Lloyd for all your help today.For sSending Stuart out he is a terrific young man. He did a terrific job. Thanks again. Helen Hagan
E Rich
2 days ago
I was introduced to Wilson Heating & Air Conditioning at the World Golf home show two years ago. I needed an AC company for regular maintance at a reasonable price. I have been pleased with ease of scheduling, pricing and the professional service provided for the past several maintance service appointments.
When my neighbor needed a new HVAC system, I recommend she get a quote from Wilson Heating & Air Conditioning. She choice Wilson Heating & Air Conditioning over another large St. Augustine AC company to install her new system.
I would recommend giving Wilson Heating & Air Conditioning a call for maintenance pricing and/or new HVAC system quote.
When my neighbor needed a new HVAC system, I recommend she get a quote from Wilson Heating & Air Conditioning. She choice Wilson Heating & Air Conditioning over another large St. Augustine AC company to install her new system.
I would recommend giving Wilson Heating & Air Conditioning a call for maintenance pricing and/or new HVAC system quote.
Gene Tannenbaum
4 days ago
This is a real company, when they say they will be there, they are, and they get the job done. I use them for yearly maintenance and bought a big ticket A/C though them and couldn’t be happier of what I bought and who I bought it from. Great experience!!!
Response from the owner:Thank you so much for your wonderful feedback, Gene! We're glad to hear that our commitment to service and your positive experience with your new A/C have made a difference, and we appreciate your continued trust in Wilson Heating & Air Conditioning.
Teresa Monson
5 days ago
Just had our first checkup for our new unit as well as for the older upstairs unit, and our technician Jeremy earned an A++! Wilson’s does a great job of communicating and letting you know who is going to be in your home. For folks who work outside the home, it’s great to have a window to plan within and to get the heads up the technician is on his/her way. Stellar service as always!
Response from the owner:Thank you so much for your wonderful feedback, Teresa! We’re glad to hear that our team provided you with the ideal AC solution and delivered a positive installation experience. We appreciate your trust in us!
Ljubinko Matesic
1 week ago
We have used Wilson Heating and Air conditioning for several years and are extremely satisfied with their professional and courteous service. Technician Stuart did a great job when he came to service our AC unit recently
Response from the owner:Thank you so much for your wonderful feedback, Ljubinko! We're glad to hear that Stuart provided you with professional and courteous service, and we appreciate your continued trust in Wilson Heating & Air Conditioning.
David Langston
1 week ago
Response from the owner:Thank you so much for your 5-star rating, David! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Steve Thomas
2 weeks ago
I just had my HVAC units serviced by Wilson Heating & Air Conditioning. The level of expertise, thoroughness, and customer focus I received from Technician Stuart was remarkable!
Stuart ROCKS!
Thank you
Stuart ROCKS!
Thank you
Response from the owner:Thank you so much for your wonderful feedback, Steve! We’re glad to hear that our technician Stuart provided you with remarkable service and expertise, and we appreciate your support at Wilson Heating & Air Conditioning.
johnb3207
2 weeks ago
My Wife and I have had Wilson's doing are preventive maintenance on our hvac system for about 6 years now . Our old system was getting old and they never tried talking me into a new system was very honest telling us it was still humming like a song . I appreciate them being honest . With it being 15 plus years old and air handler showing so we decided to purchase a new Amana system 16 seer vertical and a variable speed air handler . I am so pleased with the professional installation had outdoor unit moved with no problem . Such a pleasant experience. And Kenneth just did our 6 month. And Stuart just did our 1 year maintenance on it. Super friendly and answered every question I had with terms I could understand . Will be there customer tell the end . Thank you.
Rita Eling
2 weeks ago
Whole new A/C and Heating system installation. Whole process went smoothly and took less time than I expected. The team has courtesy, respectful, and professional in the work they perform. They politely replaced an older house item damaged , with a brand new one. We are very appreciative, have been with Wilson Heating and Air continuously for over 12 or more years, and routine bi annual maintenance inspections.
Response from the owner:Thank you so much for your wonderful feedback, Rita! We're glad to hear that the installation process went smoothly and that our team demonstrated professionalism and courtesy throughout. We appreciate your loyalty over the years and look forward to continuing to serve you at Wilson Heating & Air Conditioning, Inc.
Brenda Smith
2 weeks ago
Wilson Heating &Air is the best! Last September I came home to a house that was a hot 80 degrees. Called them and they were there the next morning. Saved money on repairs through their Maintenance Program.
Just had my 6 months preventive maintenance this morning. Service tech (Quentin) was on time and very helpful in explaining the results of service testing. Would definitely recommend them and getting their Maintenance Program.
Just had my 6 months preventive maintenance this morning. Service tech (Quentin) was on time and very helpful in explaining the results of service testing. Would definitely recommend them and getting their Maintenance Program.
Stuart Traub
3 weeks ago
Dave, the technician that installed our new WiFi thermostat and completed maintenance on our HVAC system was outstanding. Easygoing, knowledgeable, and helpful in every possible way. He explained what he was doing, gave us helpful advice on the operation of the system, and welcomed our our never ending questions. We are very happy having switched to Wilson for our HVAC needs and maintenance and trust their expertise.
Response from the owner:Thank you for taking the time to write a review. We greatly appreciate it!
Brian Abeles
3 weeks ago
Stuart was excellent! He was polite, courteous, and explained everything in a way that made it easy to understand. Very knowledgeable. The type of employee you would hire in an instant.
Response from the owner:Thank you so much for your wonderful feedback, Brian! We're glad to hear that Stuart provided excellent service and made everything easy to understand, and we truly appreciate your kind words about our team at Wilson Heating & Air Conditioning, Inc.
Barb Cody
3 weeks ago
Jackson did a great job informing me of the problems in my newly built Pulte home...of which there were several. Now I understand why the AC doesnt click on. Unfortunately, if I go back to Pulte; I will have the same bad Whirlpool stat replaced. So, I am going to have Jackson put in a stat that will work!
Response from the owner:Thank you so much for your wonderful feedback, Barb! We’re glad to hear that Jackson was able to inform you about the issues in your home and help you find a solution. We appreciate your trust in Wilson Heating & Air Conditioning, Inc.
Al Yaworske
3 weeks ago
Routine maintenance professionally done on time.
Response from the owner:Thank you so much for your kind words, Al. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Wilson Heating & Air Conditioning, Inc
Sincerely,
Wilson Heating & Air Conditioning, Inc
Janet Patten
3 weeks ago
Used Wilson Air for over a decade and have never had an issue. Their technicians have always been thorough and helpful while being considerate.
Response from the owner:Thank you so much for your wonderful feedback, Janet! We're glad to hear that our technicians have consistently provided thorough and helpful service over the years, and we appreciate your loyalty to Wilson Heating & Air Conditioning, Inc.
Cyndi Young-Miller
3 weeks ago
Wilson Heating & Air Conditioning maintains systems at two homes for us and has installed a new system in one of those locations. They are priced well, always friendly, professional and clean up afterwards. I trust this company and highly recommend them.
Response from the owner:Thank you so much for your wonderful feedback, Cyndi! We're glad to hear that our team has consistently provided you with friendly and professional service while maintaining your systems and installing a new one. We appreciate your high recommendation!
Richard Bird
1 month ago
Stuart did an excellent job on evaluating and servicing both of my furnaces! also very courteous!
Response from the owner:Thank you so much for your wonderful feedback, Richard! We're glad to hear that Stuart did an excellent job evaluating and servicing your furnaces and that you found him courteous. We appreciate your support at Wilson Heating & Air Conditioning, Inc.
Richard Chapman
1 month ago
Excellent service, prompt, pleasant and informative.
Response from the owner:We really appreciate your business Richard . Thanks for the great review!
maureen holtz
1 month ago
Techs are always timely, exceedingly polite and efficient. HVAC services have always been a challenge with response and cost, Wilson has hands down been the best!
Response from the owner:Thank you so much for your wonderful feedback, Maureen! We're glad to hear that our technicians are timely, polite, and efficient, and we appreciate your recognition of us as the best in HVAC services at Wilson Heating & Air Conditioning!
Kathy Trela
1 month ago
Stuart was very impressive when he performed the maintenance inspection on our unit. He is very knowledgeable and explained just what he found and answered any questions we had.
Response from the owner:Thank you so much for your wonderful feedback, Kathy! We're glad to hear that Stuart impressed you with his knowledge and thoroughness during the maintenance inspection, and we appreciate your trust in us at Wilson Heating & Air Conditioning, Inc.
Leonard Williams
2 months ago
Very considerate and professional from the techs to the office personnel. We are very pleased with the services Wilson has offers.
Response from the owner:We really appreciate your business Leonard . Thanks for the great review!
katherine sequeira
2 months ago
Always great service😊
Response from the owner:Thank you so much for your wonderful feedback, Katherine! We're glad to hear you consistently receive great service, and we look forward to serving you again at Wilson Heating & Air Conditioning, Inc.! 😊
Sponger T
2 months ago
Good price on a replacement heat pump. Saved 3K over other estimates. Showed on time and took their time installing with easy financing. You are a fool if you do not at least get their price.
Response from the owner:Thank you so much for your fantastic feedback, Sponger! We're glad to hear that you found our pricing competitive and appreciated our timely installation process. Your recommendation means a lot to us!
Louvenia Smith
2 months ago
Great service!
Response from the owner:Thank you so much for your wonderful feedback, Louvenia! We're glad to hear that you experienced great service and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.
Jim Hoban
2 months ago
On time, professional and friendly staff. Been with them for over 5 years and never once let us down.
Response from the owner:Thank you so much for your wonderful feedback, Jim! We’re glad to hear that our professional and friendly staff have consistently met your expectations over the past 5 years, and we appreciate your loyalty to Wilson Heating & Air Conditioning!
Nunzio Stella
2 months ago
Excellent and professional staff
Response from the owner:Thank you so much for your kind words, Nunzio! We’re glad to hear that you found our staff to be excellent and professional, and we look forward to serving you again at Wilson Heating & Air Conditioning, Inc.
Fish N Man
2 months ago
Wilson Air has been my AC maintenance and service provider for nearly a decade, including twice-annual preventive maintenance. Without exception, their technicians have been knowledgeable, courteous, and professional! Likewise, the inside-office staff has been jolly-on-the-spot, making sure that appointments were made and completed with calls and emails. Absolutely love these guys!!
Response from the owner:Thank you so much for your fantastic feedback! We're glad to have earned your trust for nearly a decade, and that both our technicians and office staff have consistently delivered the service you deserve. We truly appreciate your continued support and look forward to serving you for many more years!
Kenny Roberts
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Kenny! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Vicki Sue
2 months ago
I appreciate Ken’s thorough work on my a/c unit’s maintenance. He was very detail oriented and took the time to explain what he had found and what “issues” were priority.
Response from the owner:Thank you so much for your wonderful feedback, Vicki Sue! We’re glad to hear that Ken provided thorough maintenance on your a/c unit and took the time to explain the priorities with you.
REX CHAVEZ
2 months ago
What I like about Wilson heating and air is how they call for services. With so much going on, we cannot really kept up with everything. They will call and remind you of your upcoming service maintenance. Each technician is detail oriented. I like how they will explain to you in simple terms.
Response from the owner:Thank you so much for your great feedback, Rex! We’re glad to hear that our technicians, especially Andrew, have provided you with thorough and timely service, and we appreciate you choosing Wilson Heating & Air Conditioning as your main AC company. We look forward to serving you again whenever you need us!
Mary Ellen Frankini
2 months ago
I have been with Wilson for years; always punctual, professional, and thorough.
Response from the owner:Thank you so much for your wonderful feedback, Mary Ellen! We're glad to hear that you've consistently experienced punctual, professional, and thorough service with us over the years at Wilson Heating & Air Conditioning.
Thomas E. Lewis
2 months ago
As usual, the technician, Stuart this time, showed up punctually, did a thorough inspection, sent pictures and also called. And this was just a simple semiannual service call. As an absentee owner I appreciate being able to count on a trustworthy, local company to take care of my properties.
Response from the owner:Thank you so much for your wonderful feedback, Thomas! We’re glad to hear that Stuart provided you with punctual and thorough service, and we appreciate your trust in Wilson Heating & Air Conditioning to care for your properties.
Dale Putz
2 months ago
We had two heat pump units replaced and have found EVERY employee from Wilson performed their tasks with courtesy and professionalism. We appreciate their outstanding service and detail to excellence. They quickly spotted and corrected several errors our prior heat pump installers had left us with. Thank you!
Bonnie Hobbs
2 months ago
Service excellent. Products excellent. Pricing excellent. Friendly Quick response when needed. They service 7 properties for us. We have been with Wilson for over 20 YEARS! They know everything about the AC business. 20 YEARS says it all.
Response from the owner:Thank you so much for your wonderful feedback, Bonnie! We’re glad to hear that you’ve had excellent service and support from us over the past 20 years, and we truly appreciate your loyalty to Wilson Heating & Air Conditioning!
Wilson Marketing
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Paula! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Peter Vien
2 months ago
Great company, we have been using them for years if we ever need a service call. They just started sponsoring my sons baseball team so i think its awesome they are giving back to the community!
Response from the owner:Thank you so much for your wonderful feedback, Peter! We're glad to hear that you've been with us for years and appreciate our commitment to giving back to the community through sponsoring your son's baseball team!
Ann Smith
2 months ago
Had two units installed years ago by Wilson and are still running strong. Unfortunately, we are moving out of state and we hope to find a company half as good as Wilson Heating and Air where we go.
Response from the owner:Thank you so much for your wonderful feedback, Ann! We’re glad to hear that your units are still running strong after all these years, and we truly appreciate your kind words as you move out of state!
Kaitlyn Nichole
2 months ago
Great service, great prices!
Response from the owner:Thank you so much for your amazing feedback, Kaitlyn! We're glad to hear that you enjoyed our great service and prices, and we appreciate your support as we strive to deliver excellent service at Wilson Heating & Air Conditioning, Inc.
Linda Horsley
2 months ago
I have been with Wilson for 5 years, since I bought the house. They have taken me from my old HVAC system, with multiple repairs, to my new system purchased from them. They are always courteous, professional and efficient. I feel like they treat my problem like it is their problem. What more could you ask for?
Response from the owner:Thank you so much for your wonderful feedback, Linda! We're glad to hear that our team has consistently provided you with courteous, professional, and efficient service throughout your time with us at Wilson Heating & Air Conditioning, Inc.
Michael
2 months ago
I have been using Wilson Heating & Air since the 80s. One of my HVAC zones failed at the very onset of the deep freeze of late January. Tech came to diagnose system on a Saturday and found compressor failed. Representative responded Monday to determine replacement needs. Provided 3 options based upon cost and assisted with financing. Entire system required replacing due to new EPA refrigerant mandates. New system installed Thursday. Costly but helped by granting Military Discount, Senior Discount, refunding Saturday’s Service fee, & Same Day Purchase Discount. As this was an Energy Efficient HVAC, Wilson is assisting obtaining a rebate from JEA the local utility.
Response from the owner:Thank you so much for your detailed feedback, Michael! We're glad to hear that our team efficiently assisted you through the process and that you were able to take advantage of our discounts and rebates. We appreciate your loyalty to Wilson Heating & Air Conditioning since the 80s!
Dezi C
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Dezi! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Mark Collins
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Mark! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
cheyanne dennis
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Cheyanne! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Somnum
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Somnum! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Briana Almeida
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Briana! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Diana Dennis
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Diana! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Andrew Balmer
2 months ago
Very happy with the service Jeremy provided during this cold front. Would recommend Wilson if you’re looking for reliable and fast service!
Response from the owner:Thank you so much for your wonderful feedback, Andrew! We’re glad to hear that Jeremy provided you with reliable and fast service during the cold front, and we appreciate your recommendation of Wilson Heating & Air Conditioning!
Kaitlyn Livie
2 months ago
Wilson Heating and Air installed a new system for my parents and I use them for regular maintenance and we have had no issues from their office staff to technicians. Wilson is top notch!
Response from the owner:Thank you so much for your wonderful feedback, Kaitlyn! We're glad to hear that our office staff and technicians provided top-notch service for your parents' new system and your regular maintenance.
Megan Northway
2 months ago
Jeremy was amazing! My A/C stopped cooling, and he responded quickly. He diagnosed the problem right away and had it fixed in no time. He was friendly, professional, and a pleasure to work with.
Response from the owner:Thank you so much for your wonderful feedback, Megan! We're glad to hear that Jeremy was amazing, responsive, and a pleasure to work with while resolving your A/C issue quickly.
Lloyd Vesey
2 months ago
I took a gamble & used Wilson heating and Air for my preventive maintenance on my furnace equipment. I saw their information on a banner at the ball field and thought this is a company that gives back to the community and boy was I right. They are involved all around the St. Augustine area. Jeremy was the tech that came out to service our unit. What a great technician and he was very informative when going over his findings with us. Our system went without maintenance for sometime and he was able to get the unit back up to par. System is working great. If you use Wilson's I highly recommend asking for Jeremy. Awesome company.
Response from the owner:Thank you so much for your fantastic feedback, Lloyd! We’re glad to hear that Jeremy provided informative service and that your system is now running great. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning!
