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Brian
1 week ago
Reliable, knowledgeable, and great service!
Response from the owner:Hi Brian, Thank you for taking the time to share your experience! We're proud to provide reliable and knowledgeable service to the Saint Augustine community. If you ever need assistance again, don’t hesitate to reach out. We appreciate your support! Best, The Wilson Heating & Air Conditioning Team
Ken Phillips
1 week ago
Devin was on time, courteous and competent. As a mechanic myself, I enjoyed looking over his shoulder and listening as he explained the installation process. It is both refreshing and inspiring to know that there is another generation taking up tools and learning skilled trades. A shout out to Devin and his co worker...
Jody Knauf
1 week ago
Great service on time.quality work.
Response from the owner:Hi Jody, Thank you for taking the time to share your experience! We’re glad to hear you received great service and quality work from our team. Serving the Saint Augustine community is important to us, and it’s wonderful to know we met your expectations. Best, The Wilson Heating & Air Conditioning Team
Denise Greer
1 week ago
Wilson Air Company is top notch. They provide excellent, honest and prompt service! I have been a customer for 13 years. A few years ago my fan failed on my condensing unit. They sent a technician to get the part immediately and my repair was done that same day. They went over and above to get my unit up and running. They schedule the twice a year maintenance on time without fail. All their technicians do an excellent job. I am extremely please with the great service! Very knowledgeable and professional. I just purchased a new unit due to the age of my unit. Wilson gave me a very fair price with a 1 yr warranty. The unit has a 10 year parts warranty. They worked with me financially and the install was very smooth. You can trust Wilson Heating and Air!
Response from the owner:Thank you so much for your fantastic feedback, Denise! We’re glad to hear you’ve consistently received excellent service from our knowledgeable technicians over the years and appreciate your loyalty to Wilson Heating & Air Conditioning. We look forward to assisting you again whenever you need us!
Tim Constantine
2 weeks ago
Came on time, communicated great, clean, considerate and fixed the issue! Very happy with the service.
Response from the owner:Hi Tim, Thank you for taking the time to leave us a review! We're glad to hear that our team was on time, communicated well, and took care of the issue for you. It’s always our goal to provide a clean and considerate service. We appreciate your support and look forward to helping you again in the future! Best, The Wilson Heating & Air Conditioning Team
Wilson Heating and Air have been servicing my HVAC for the last 16 years. I have their biannual maintenance plan. Every technician they’ve sent to my home has been professional, knowledgeable, and thorough in the maintenance of my system. They kept my aging equipment running efficiently for many years and always let me know what needed repair and what the realistic life expectancy was for my system. With the advances in HVAC efficiency, I started asking them questions about a new system. They helped me understand and decide on a very efficient and complete system that made a very noticeable improvement over the air quality, temperature control, humidity, and control of my system. I highly recommend them for honest advice and service from great, well trained professionals.
Response from the owner:Hi Ronald, Thank you so much for taking the time to share your experience with us! We're proud to have served you for the last 16 years and are glad to hear that our team has consistently met your expectations. It's great to know that you found our guidance helpful in choosing a new system that enhances your comfort at home. We appreciate your recommendation and look forward to continuing to provide you with the best service possible in the future. Best, The Wilson Heating & Air Conditioning Team
Great service, professional staff and reasonable prices. What more can you ask for?!
Response from the owner:Hi Lisette, Thank you so much for taking the time to share your experience! We're glad to hear you were satisfied with our service and pricing. It’s our goal to provide the best for our Saint Augustine community. We look forward to helping you again in the future! Best, The Wilson Team
Jayne Daube
2 weeks ago
Adam, our technician was thorough and completed a comprehensive assessment of our system. Maintenance included a cleaning of the unit outside and testing the functioning of the unit and all the parameters. He was prompt and courteous and reviewed findings and recommendations prior to ending his visit. We have used Wilson AC for several years to provide maintenence and will continue to use their service. Recommend Wilson AC for your AC needs!
Response from the owner:Hi Jayne, Thank you for taking the time to share your experience! It’s great to hear that Adam provided thorough service and kept you informed throughout the process. We appreciate your loyalty over the years and are glad to be your go-to for HVAC maintenance. Your recommendation means a lot to us. If you need anything else, just let us know! Best, The Wilson Team
Dennis Boutote
2 weeks ago
Technician was polite and informed us of everything he was doing great experience
Response from the owner:Hi Dennis, Thank you for taking the time to share your experience! We’re glad to hear our technician provided you with a good experience and kept you informed throughout the process. It’s our goal to ensure our customers feel comfortable and knowledgeable about their HVAC needs. We appreciate your support in our Saint Augustine community! Best, The Wilson Heating & Air Conditioning Team
Nunzio Stella
3 weeks ago
Excellent and professional staff
Response from the owner:Thank you so much for your kind words, Nunzio! We’re glad to hear that you found our staff to be excellent and professional, and we look forward to serving you again at Wilson Heating & Air Conditioning, Inc.
Laura Van Horn
3 weeks ago
New HVAC install. They were able to get us a new unit installed quickly and the guys did a great job with the install. Thanks!
Response from the owner:Hi Laura, Thank you for taking the time to share your experience! We're glad we could get your new HVAC unit installed quickly and that our team delivered a job well done. If you ever need anything in the future, don’t hesitate to reach out. We appreciate your trust in us! Best, The Wilson Heating & Air Conditioning Team
Randall Nunley
4 weeks ago
Service was excellent as the technician was more than competent in diagnosing the problem and getting the unit up and running. He has ordered a sensor which will need to be replaced and will install once he has in hand. The unit is covered under warranty and there was no charge for the service call on a Sunday evening.Over the 5 years we have lived in this house we have had nothing but good experiences with Wilson Heating and Air!
Response from the owner:Hi Randall, Thank you for taking the time to share your experience! We’re glad to hear that our technician was able to diagnose the issue and get your unit up and running. It’s great to know you've had positive experiences with us over the years. We appreciate your trust and look forward to getting that sensor installed for you soon. Best, The Wilson Heating & Air Conditioning Team
Amanda Miles
1 month ago
After several ac unit issue. I had Wilson Heating and Air come out and do a maintenance. Long story short I needed a new unit and they handle everything very well.
Response from the owner:Hi Amanda, Thank you for your review! We're glad we could help you navigate your AC issues and get you set up with a new unit. It’s always our goal to make the process as smooth as possible. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! Best, The Wilson Team
Tracey MacLean
1 month ago
Great work- tech was knowledgeable and efficient
Response from the owner:Thank you, Tracey! We appreciate your recognition of our technician's knowledge and efficiency. It means a lot to us to serve the Saint Augustine community. If you need anything in the future, don't hesitate to reach out!
Steve Steklasa
1 month ago
Just had my second of two yearly maintenance/inspections of my HVAC system. Both visits couldn't have gone better. Tech's were on time and went right to work and completed the maintenance quickly. $139, which included both visits, quite a bargin for piece of mind. I highly recommend Wilson Heating and Air Conditioning for all your HVAC needs.
Response from the owner:Hi Steve, Thank you for taking the time to share your experience with us! We’re glad to hear that both maintenance visits went smoothly and that our team was prompt and efficient. It’s great to know you found value in our service, and we truly appreciate your recommendation. Serving the Saint Augustine community is something we take pride in, and we're here whenever you need us! Best, The Wilson Heating & Air Conditioning Team
venessa maxwell
1 month ago
Jeremy is a champ!
Response from the owner:Hi Venessa! Thanks for taking the time to share your thoughts! We’re glad to hear Jeremy made a great impression. He truly puts his heart into his work, and it’s wonderful to know that you recognize that. We appreciate your support and look forward to serving you again in the future! Best, The Wilson Heating & Air Conditioning Team
Mernamie Taman
1 month ago
Extremely happy with the whole process from the inspection and estimate to the speedy and efficient installation. The office and installation personnel were excellent and the price was fair and transparent. Strongly recommended for their trustworthiness and excellent service!
Response from the owner:Hi Mernamie, Thank you for taking the time to share your experience! We’re glad to hear that you found our process smooth and our team to be excellent. It’s important to us to provide fair and transparent pricing, so we appreciate your recognition of that. Thanks for recommending us, and we look forward to serving you again in the future! Best, The Wilson Heating & Air Conditioning Team
Don Reed
1 month ago
Jeremy has serviced my home, daughters home and our HOA community center air conditioners for a couple years. We have a service agreement and his service is every 6 months. Jeremy is very conscientious, responsible, knowledgeable and very professional. Wilson’s has received 6-8 referrals from me as they are very reasonable, reliable and prompt in any repairs. Local company and I highly recommend their services.
Response from the owner:Hi Don, Thank you so much for taking the time to share your experience with us! It’s great to hear that Jeremy has consistently provided you and your family with reliable service. We truly appreciate your referrals and support for our local business. It’s our pleasure to serve you and the community. If you ever need anything, don’t hesitate to reach out! Best, The Wilson Team
Debbie Flores
1 month ago
Did a very great job? Thanks.
Response from the owner:Hi Debbie, Thank you for taking the time to share your thoughts! We appreciate your support and are glad to hear you were happy with our work. If you need anything else in the future, just let us know. Best, Wilson Heating & Air Conditioning Team
Matthew Humphrey
1 month ago
Did a great job installing a new Carrier system in my house. They were able to schedule the installation just a few days out, and the whole thing was done in a day. They also did a duct cleaning while they were there. The installers were all nice, friendly people. They aren't the cheapest, but they are reputable, have good customer service and good work quality. I'm also using them for periodic service to keep things running well, and I am very happy with the technician (Jeremy) doing that.
Response from the owner:Hi Matthew, Thank you for taking the time to share your experience with us! We're glad to hear that you were satisfied with the installation of your new Carrier system and that our team was able to complete everything in a day. It’s great to know you appreciated the duct cleaning as well. We take pride in our customer service and workmanship, so it’s wonderful to hear that Jeremy is providing you with excellent service during your periodic maintenance. Thanks again for your support, and we're here for any future needs you may have! Best, The Wilson Heating & Air Conditioning Team
Karen Williams
1 month ago
Wilson Heating and Air are wonderful. They come quickly when needed and are always professional and thorough and extremely nice and a pleasure to work with. Emergency or maintenance visits I know that I can always count on them.
Response from the owner:Hi Karen, Thank you for taking the time to share your experience with us! We're glad to hear that our team has consistently met your needs, whether it’s for emergency or maintenance visits. It's a pleasure to serve our Saint Augustine community, and we appreciate your trust in us. If you ever need anything in the future, just let us know! Best, The Wilson Heating & Air Team
Benjamin Perry
1 month ago
I have been with Wilson Heating and Air for 14 years and recently purchased a new HVAC system. I have found the company to be honest and trustworthy. Service to my unit has been excellent and the technicians have always been great in fixing and explaining issues related to service. Thank you for your commitment and dedicated customer support and service!
Response from the owner:Hi Benjamin, Thank you so much for your long-standing support over the past 14 years! We truly appreciate your trust in us and are glad to hear that you're satisfied with your new HVAC system and our service. Our team takes pride in providing honest, reliable support to our community, and it's great to know that our technicians have met your expectations. We’re here for you whenever you need us! Best, The Wilson Heating & Air Conditioning Team
Robert Mirelson
2 months ago
Wilson provides timely reminders for preventive maintenance services and very convenient scheduling. They provide timely updates about tech’s schedules snd arrive within service window. Maintenance and repairs were performed professionally and efficiently. Unlike too many companies, sales pitches for unnecessary equipment and services are not part of the visit. Have been satisfied and more for over 10 years with Wilson.
Response from the owner:Hi Robert, Thank you for taking the time to share your experience with us. We’re glad to hear that our preventive maintenance services and scheduling have worked well for you over the years. It’s important to us to provide clear communication and focus on what our customers truly need. We appreciate your loyalty and look forward to continuing to serve you in the future! Best, The Wilson Team
Guy COLONNA
2 months ago
Ethen Bolt, was neat he put on shoe covers etch tome he entered my home. Ethen was through. He completed the task on time. He took the time to explain what he found.
Paul Ketzner
2 months ago
Started and finished at expected time. HVAC working as it should.
Response from the owner:Thank you so much for your positive feedback, Paul! We're glad everything was completed on time and that your HVAC system is working as it should. We look forward to assisting you again whenever needed!