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Wilson Heating & Air Conditioning, Inc.
Excellent
4.9
Based on 258 reviews
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Wilson’s heat and air, is a step above all other competitors! Professional, knowledgeable, and courteous! Also big thanks to Brandon griffis for going above and beyond to get us right!
This is by far the best AC company we've worked with in the area. Very fair pricing and amazing service. Highly recommend.
What a great experience from start to finish. We called for an opinion on our 12 year old A/C/Heater Unit and to get an estimate for a new one if needed. We felt totally confident after the inspection and all our questions were answered. Within two weeks, we had a new unit installed by Chad and Jeremy, who were excellent! The price was also great. We plan on having a long relationship with this very efficient company. Thank you.
Honest reliable company , polite knowledgeable service techs
Andrew with Wilson heating and air is a knowledgeable young man and very respectful. Wilson is lucky to have employees like him. Service industries across the board have really taken a decline in actual customer service over the years and I’m just glad to see good customer service again! Thanks again Andrew for being on time and getting the job done in a reasonable time, and the respect!
Great service we love Nick! Always positive and efficient with his work. Thank you Wilson hearing and air.
Great company to do business with. Very personable and on time.
We had the absolute pleasure to have David as our technician. David was very knowledgeable and answered several questions. David was super professional as well as personable. Our issue was resolved quickly. We signed up for reoccurring services. Thank you David!!
My family and I love Wilson Heating & Air! Dennis is our technician, he's always on time, super efficient and keeps our unit maintained. Thanks for the great service!
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Sent a request for service via the website this morning before office hours. As soon as the office opened Marie called and said we will get a technician to you TODAY , just not sure when but they will call once they are on the way and you can leave your office and meet him . Dennis called within 2 hours and said I’m on my way and don’t worry I’ll wait for you to arrive. As always he was very professional and courteous and was only to happy to explain what he was doing. I have used Wilson for years and will continue FOREVER ! From the front desk to the front line they are the BEST. Thank you Todd and Brenda
I want to express my appreciation for the professional job your technicians performed today. They were skillful, friendly and thorough. Again, my thanks to all of you for the great service!
Tried Wilson today since my normal go to was booked until next week. The receptionist Emily was incredibly friendly. Nick the tech showed up a few hours later and knocked out the repair in a couple of hours. He was very professional and left the areas he worked in better than he found it. Gained a customer today! 100% recommend!
Shawn, arrived and got right to work to figure out why the AC and the furnace was running simultaneously. He quickly figured it out and got the unit up and running, to be ready when the cold really gets here.Shawn is a real pro and was on time, professional and was a good value for the work done.Very happy to have a company service Flagler Estates in Hastings.
We have been using Wilson HVAC since our first house over 5+ years ago and have kept using them since moving houses. Always great, courteous, and fast service for any HVAC problems we have and can identify solutions to tricky issues while saving us $$$.
I cannot say enough wonderful things about Wilson's Heating & Air! My system went out during the peak season of hot Florida summers. I quoted several companies, and none can compare to Wilson's. Todd Wilson was very honest about what we needed, did not try to over sell me something & showed up the same day. They were considerably lower for the same type of system than the other companies and had it in stock. I would highly recommend this company and appreciate the work they did for me.
Customer had a problem with their air conditioner not coming on periodically. Wilson Heating and Air Conditioning were contacted because they had made repairs in the past. While the demand for air conditioning service was very high at this time, Wilson was able to have a technician respond the same day. David diagnosed a weak capacitor and made the repair.David was very knowledgeable and professional. He went above and beyond, inspecting the air handler in the attic to ensure there were no problems with the air handler and then trouble shooting the compressor and related components. He was very patient in answering questions and gave the customer a feeling of confidence. Overall excellent service and a job well done!
Did a great job and reasonably priced!We got quotes from four different companies in town. Wilson was fair and willing to give us what we needed. No high pressure and they had the best price. very professional.
Great service from a great company. Always responsive, reasonably priced, and just all around good people.
Alfie was AWESOME, ,knows his work very nice guy will definitely use him in the future.Wilson Air though should only charge residents more money if they are out of St John's County for the yearly maintenance plan not me since I'm in Saint Augustine and in Saint John's County but my zip code is considered "out of area" not cool....
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WhatsApp +12105938626
Wilson heating and air have been amazing from the start. They sent out Alfie and Chase to do our installation for both inside and outside and they were amazing. Very nice people and caring. Didn’t feel uncomfortable at all being home alone with them. They took their time and did an amazing job. They had to remove our old units which was a pain, but they didn’t complain at all. Once it was all said and done, I couldn’t believe that you couldn’t even tell that they were even in my house! I didn’t have to clean up after them which is rare! They were so clean and caring about what they did! I highly recommend them and have already been telling friends and family how amazing they all were!Thank you guys so much! We couldn’t be happier!!
Ron was fantastic. Outstanding services and went through all the stops to make sure my unit was as clean as possible. Greatly appreciated from my family and I.
If you are a customer of Wilson AC and need service, request Dennis. He worked on our system was professional, knowledgeable and the most through diagnostic we've seen.
We have used Wilson's for two different properties we own. We have service contracts on both HVAC units. EVERY time we have contacted the office they are prompt and professional. The service tech, Dennis, has handled multiple issues for us (cleaning/maintenance, AC unit coating for salt, thermostat set up, etc. EVERY time we have had the pleasure of Dennis as our tech, he is professional, polite, shows up on time, and has always made recommendations that were best for us as the consumer-even though it might have cost the company a parts sale -or whatever-for the present time. We have always been more than satisfied with this company!!
Replaced leaking and outdated ac/heat pump. From the original conversation with owner Todd Wilson to office work by Marie and install by Alfie & Johnny, all was done with professional courtesy, reasonable pricing, on time as promised and detailed, including cleanup. Highly recommend!
Had to have my dryer vent rerouted. Steve and Josh came and did an amazing job. Very professional, very informed about what they were doing and Steve explained every detail to me. Gave me options and then suggested what would be best. Price very reasonable also. I will always use Wilson Heating and Air.
Response from the owner: Thank you so much for your kind words, Gwen. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
Amazing Company that really cares about their customers! Just had a new unit installed in my house and they were able to get me taken care of right away! Highly recommended for all your AC needs ! ⭐️⭐️⭐️⭐️⭐️
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
Great service, got my ac working like new
Response from the owner: We really appreciate your business Dennis . Thanks for the great review!
David is an awesome technician. Since the service, the system has been running significantly quieter and more efficient. Also, a noise emitted from the outside unit has subsided.
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
Flawless! 10 out of 10
Response from the owner: Thank you so much for your kind words, Anita. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
We left message Sunday night that our ac was not working. Received a phone call first thing Monday morning and Billy was at our condo at 8:30am! Our ac unit and heat needed to be replaced and Billy made a call to office and we had install set for Thursday. Chad and Jon installed, they were awesome, very professional and right on time, we are grateful for Wilson , there employees Billy, Chad, and Jon. We now have peace of mind while we are not there that our ac/heat will be working! We HIGHLY recommend.
Response from the owner: Thank you so much for your kind words, Sheila. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
Extremely professional. Very concerned with our comfort and safety. They even sent an additional person to make sure everything was as it should be to insure we had cooling that was safe!
Response from the owner: We really appreciate your business Sabra . Thanks for the great review!
Their attention to customer needs, health and comfort is foremost!
Fast and efficient
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
Responsive to my needs. Showed up on time and worked until done.
Service worker was on time. He cleaned HVAC system and identify potential problem areas. He was professional and left a detailed summary of work conducted.
Response from the owner: Thank you so much for your kind words, Perry. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
The technician was knowledgeable and polite. i was satisfied with his work and would recommend Wilson to anyone interested in Air conditioning and heating....He did replace a capacitor...i am not sure if this is AC or HVAC..
Response from the owner: We really appreciate your business Carolyn . Thanks for the great review!
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
Response from the owner: Thank you so much for your kind words, Raul. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
Response from the owner: We really appreciate your business Dawn . Thanks for the great review!
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
They installed this unit approximately 8 years ago and have kept it running great ever since. They go out of their way to be on time, clean and making sure we have all the items we need to have a safe and clean home.
Response from the owner: Thank you so much for your kind words, Peter. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
Great personal! Does great work! Best Ac company
Response from the owner: We really appreciate your business Dan . Thanks for the great review!
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
Response from the owner: Thank you so much for your kind words, Howard. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
I called Wilson Heating & Air Conditioning to set up semi-annual maintainence program for my AC unit. The office staff was friendly and professional. I was scheduled for the next week. Christian arrived promptly at the beginning of the appointment window. He was professional, friendly and knowledgable. Very happy with the experience from beginning to end.
Response from the owner: We really appreciate your business Jay . Thanks for the great review!
Excellent service, prompt, pleasant and informative.
Response from the owner: We really appreciate your business Richard . Thanks for the great review!
Dave, the technician that installed our new WiFi thermostat and completed maintenance on our HVAC system was outstanding. Easygoing, knowledgeable, and helpful in every possible way. He explained what he was doing, gave us helpful advice on the operation of the system, and welcomed our our never ending questions. We are very happy having switched to Wilson for our HVAC needs and maintenance and trust their expertise.
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
Response from the owner: Thank you so much for your kind words, Maura. We really appreciate you taking the time out to share your experience with us.Sincerely,Wilson Heating & Air Conditioning, Inc
Quick response and efficient service. I cans definitely depend on Wilson,
Response from the owner: We really appreciate your business Gail . Thanks for the great review!
Response from the owner: Thank you for taking the time to write a review. We greatly appreciate it!
Great service, fast services, fair prices
Wilson gave me a deal I couldn’t refuse. When a power bill last summer was $245 I starting think about a new unit and ceiling the place up better. My parents got a new unit for over four thousand so I was all over the estimate of twenty eight hundred. Now, as for the FPL bill it went down to $120 and is on 70 degrees. I couldn’t get 75 out of the old one. The unit is still a two ton but works way better. So without doing any insulation the new A/C cut my power bills in half.
Wilson did install the new units in one day. They take Discover too. Sold
Service man came in time frame promised. Josh performed maintenance service in a professional manner. He answered questions and provided inspection report. I was pleased with the service.
We have an annual maintenance contract. They come out twice a year and keep everything running smoothly. Excellent service and very professional.
professionalism and friendly attitude
Have used Wilson Heating & Air Conditioning for 40 + years and for 3 different homes. Always excellent service and professional treatment. Highly recommend them friendly, prompt and awesome service!
I appreciate the prompt attention to my requests for service. Your staff are always very efficient and courteous.
Phone requests are promptly handled.
I am grateful for the office staff and most especially the service staff. They respect my home and privacy. They are experts in their craft and efficient.
I highly recommend Wilson Heating and Air Conditioning. They are a first class company.
Punctual, courteous, competent and efficient. The tech, Billy, went above and beyond in taking care of our system. This was our first experience with Wilson HVAC. It won't be our last. We were very pleased with our experience.
Friendly service. Came on time. Were efficient and did not try to sell us any product or service that we didn't really need,
Courteous and prompt and their work has been excellent.
on time, clean, pleasant and efficient.
Capable of prompt response even nights/weekends. Techs always willing to explain the system issues in a patient and courteous manner and provide options when available. HVAC maintenance/repair is expensive and Wilson provides a maintenance plan to reduce costs to the home owner. This company has installed and serviced the HVAC units at my home for 30 years and I continue to be satisfied.
I got my system 6 months ago it's awesome. My electric bill went down 60 percent. If I text them I here back in no time at all.
Very helpful , done a excellent job and explained everything clearly. Service man very polite, Highly recommend
We really appreciate the service - and good communication! - that we receive from the Wilson company. Their techs are knowledgable, friendly and responsive.
We've been Wilson customers for years and have always had a great experience with them. They are quick to respond and always give same day service in an emergency. We are very satisfied with their service and we recommend them.
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