reviews
See Our Great 5-Star Reviews
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- 97 Masters Dr.
- St. Augustine, FL 32084
- Mon - Fri 8 am - 5 pm
- Saturday & Sunday Closed
-
24-hour emergency service
904-827-1216
Jeremy from Wilson Heating & Air is a total pro. He came out for our Spring Tune-Up and immediately impressed us with his expertise, professionalism, and confidence — you can tell this guy takes pride in doing things right. He explained their service contract in a way that felt honest and customer-first, not salesy, and because of that, we’re committed to working with Wilson from here on out. If you’re looking for HVAC service done with skill and integrity, ask for Jeremy. Five stars, hands down.Response from the owner:Thank you so much for your wonderful feedback, Andrew! We’re thrilled to hear that Jeremy made such a positive impression with his expertise and customer-first approach, and we look forward to serving you again at Wilson Heating & Air Conditioning!Leeann came to my father's house last week she was a breath of fresh air. They took the time to explain his system to him and make sure everything was running top notch.
Thank youExcellent service. Very professional and friendly customer serviceA+ bi- annual ac cleaning by Leeann and David at Wilson. Friendly, professional, and thorough. I really appreciated how they explained things to me in a kind , non- condescending way. Would definitely recommend.Quenton did an excellent job.Andrew (Sevice Tech) was great!! Very thorough. Highly recommend.Technicians were on time, professional & friendly. They worked hard throughout the day & cleaned up after the work was done. I’m very pleased with the HVAC system Wilson installed.After being told that my air conditioning unit was on it's last leg I was on a search for help! The company I had used for service for a long time gave a pitch that was so unprofessional I didn't feel comfortable with them. I sent a message on the website for Wilson early morning on a Friday. I received a call from Jim before they opened that morning. He came out that same day and my husband felt so comfortable that he called me at work and said let's do this. Between Jim and Megan at the office we had a new air conditioning unit on Monday morning! The new unit is working great thanks to the great service of Wilson. Thank you so much for helping us!Quenton was awesome. Very professional friendly and took the time to explain and show me various aspects of my system. Would definitely request him in the future. Great hire!!Wilson Heating &Air is the best! Last September I came home to a house that was a hot 80 degrees. Called them and they were there the next morning. Saved money on repairs through their Maintenance Program.
Just had my 6 months preventive maintenance this morning. Service tech (Quentin) was on time and very helpful in explaining the results of service testing. Would definitely recommend them and getting their Maintenance Program.Wilson Air has always been reliable and affordable. The technician today was Quenton. He was informative and answered our multiple questions. Great job!!!I have been with Wilson for the last 10 years. They consistently provide a great service and they are very responsive to HVAC malfunctions. Quentin came by today and performed expert troubleshooting and quickly identified our problem and conducted a quick and thorough repair. I highly recommend Wilson and Quentin.Such an amazing company! We called this morning for an issue with our AC- they came out within 2 hours and fixed it for us. Quinton explained everything thoroughly to me and answered all my questions. We also signed up for the maintenance package at the recommendation of our friends! Highly recommend them!Great service, Quentin was very knowledgeableExceptional service by Quenton.My wife and I had a new a/c unit replaced by Wilson a/c. They and their crew did a fantastic job. Shortly after the job was finished we started to smell a odd odor. They sent a technician to check the problem. He found a small freon leak in the new evaporator coil. Branden ordered a replacement unit. After they replaced it we have no smell any more. This company and all their employees are top notch in my option. I would highly recommend them and their prices are much less then everyone else. Mark & Laura BarbSeth was fantastic. He went above and beyond to perform our semiannual maintenance for both our units. Great job.Had a great first time experience with Wilson HVAC! Andrew our technician was very thorough and professional!I am very pleased with Wilson Heating and Air. They were the least expensive out of the three quotes I got. They showed up on time, did a great job and left the work areas spotless. I will also use them for maintenance going forward. Highly recommend!Response from the owner:Thanks for the review, Joseph! Happy to be here for all your HVAC needs 🙂Wilson Air did a superb replacement on my whole system. Very professional and left my house like they were never there plus they had the best price!Response from the owner:Thanks for the review, Gayle! We're glad you're happy with our services. Keep us in mind for all your HVAC needs 🙂I have been a customer of Wilson Air for many years (have been with others but they are the best!). I have a maintenance contract with them (would recommend) and recently had to replace my main A/C unit. Over the years the service techs for maintenance (and installation techs when necessary) have been great, keeping my 3 units in good working order. When there is an issue they comprehensively explain the fix versus replace options so you can intelligently make these expensive decisions. My recent A/C actually could have been fixed (again) but it was time and when I went to replace, I did not shop around as I knew they would put in a good unit at a fair price. They are also 24/7 which was particularly important one Easter Sunday when the upstairs A/C Handler froze and water was cascading down the dining room wall. They came right out. I cannot recommend them highly enough.Absolutely professional company. The staff is always kind!Response from the owner:Thanks for the review, Perry! Happy to be of service for your HVAC needs 🙂The team showed up on time, they were efficient. The system works well. We're very happy with being, customer of Wilson Heating and Air.We just had the BEST experience with Wilson Heating & Air Conditioning, Inc. you never want to have to call for AC repair, especially not after hours, but when you are greeted by a genuinely kind, caring, and HONEST company and technician and they are able to fix your problem lickety split you better believe I am going to tell everyone.
If you would rather work with a local, family owned company this is the company for you.It certainly is reassuring to have a go-to AC company…
Completely satisfied with Wilson.
Scheduling, installation and follow up all 5 star.On Thursday, August 8th 2024, at about 2:00 PM, Jeremy from Wilson Heating and Air Conditioning fixed our Goodman heat pump/air conditioner that had suffered a burned contactor due to an electrical surge on July 29th or July 30th. He not only did a great job in diagnosing the problem efficiently, but he also explained each step of his analysis of the potential faults in our system. His analysis was very clear and he communicated his problem solving steps so that I could understand the situation and potential costs. He then offered advice to prevent future problems with our FPL surge protector, explaining the FPL surge protector limitations. He demonstrated excellent professionalism, technical skill, and communication clarity. Our heat pumps have been serviced by Wilson Heating and Air Conditioning for many years and each technician has been outstanding.May change this review but this is my experience now after replacement of entire ductwork in house yesterday. First of all, great crew that cleaned up impeccably. Have problems with the representatives on the phone but the actual people in charge of new installation are definitely customer service oriented.I wanted to take a moment to express my heartfelt gratitude for the exceptional repair service you provided for our air conditioning unit for the 2nd office suite. Your prompt response and efficient work truly made a difference for us, especially during the recent heatwave. We appreciate your professionalism and dedication to ensuring our comfort for the employees and customers.
Your team’s expertise and quick action saved us from sweltering temperatures, and we’re incredibly thankful. Please know that your efforts don’t go unnoticed. We’ll definitely reach out if we need any further assistance.
Thank you once again for your outstanding service!I called to purchased a new AC unit from Wilson & the process was amazing .The owner came to my home the next day to give my estimate which was given in 2 hours . The unit was installed two weeks later with a great price & a great warranty. the installation technicians were skilled & informative answering all my concerns. Highly recommend!!Wilson heating and air is a top notch organization from the owners to the installers
I want to give a shout out to Scott and Devin who installed my unit today
They showed up on time and were very professional and answered all my questions.
I will not use anybody else when it come to AC needs
Thank you againWilson’s heat and air, is a step above all other competitors! Professional, knowledgeable, and courteous! Also big thanks to Brandon griffis for going above and beyond to get us right!This is by far the best AC company we've worked with in the area. Very fair pricing and amazing service. Highly recommend.What a great experience from start to finish. We called for an opinion on our 12 year old A/C/Heater Unit and to get an estimate for a new one if needed. We felt totally confident after the inspection and all our questions were answered. Within two weeks, we had a new unit installed by Chad and Jeremy, who were excellent! The price was also great. We plan on having a long relationship with this very efficient company. Thank you.Honest reliable company , polite knowledgeable service techsAndrew with Wilson heating and air is a knowledgeable young man and very respectful. Wilson is lucky to have employees like him. Service industries across the board have really taken a decline in actual customer service over the years and I’m just glad to see good customer service again! Thanks again Andrew for being on time and getting the job done in a reasonable time, and the respect!Great service we love Nick! Always positive and efficient with his work. Thank you Wilson hearing and air.Great company to do business with. Very personable and on time.We had the absolute pleasure to have David as our technician. David was very knowledgeable and answered several questions. David was super professional as well as personable. Our issue was resolved quickly. We signed up for reoccurring services. Thank you David!!Sent a request for service via the website this morning before office hours. As soon as the office opened Marie called and said we will get a technician to you TODAY , just not sure when but they will call once they are on the way and you can leave your office and meet him . Dennis called within 2 hours and said I’m on my way and don’t worry I’ll wait for you to arrive. As always he was very professional and courteous and was only to happy to explain what he was doing. I have used Wilson for years and will continue FOREVER ! From the front desk to the front line they are the BEST. Thank you Todd and BrendaI want to express my appreciation for the professional job your technicians performed today. They were skillful, friendly and thorough. Again, my thanks to all of you for the great service!Tried Wilson today since my normal go to was booked until next week. The receptionist Emily was incredibly friendly. Nick the tech showed up a few hours later and knocked out the repair in a couple of hours. He was very professional and left the areas he worked in better than he found it. Gained a customer today! 100% recommend!Shawn, arrived and got right to work to figure out why the AC and the furnace was running simultaneously. He quickly figured it out and got the unit up and running, to be ready when the cold really gets here.
Shawn is a real pro and was on time, professional and was a good value for the work done.
Very happy to have a company service Flagler Estates in Hastings.We have been using Wilson HVAC since our first house over 5+ years ago and have kept using them since moving houses. Always great, courteous, and fast service for any HVAC problems we have and can identify solutions to tricky issues while saving us $$$.I cannot say enough wonderful things about Wilson's Heating & Air! My system went out during the peak season of hot Florida summers. I quoted several companies, and none can compare to Wilson's. Todd Wilson was very honest about what we needed, did not try to over sell me something & showed up the same day. They were considerably lower for the same type of system than the other companies and had it in stock. I would highly recommend this company and appreciate the work they did for me.Customer had a problem with their air conditioner not coming on periodically. Wilson Heating and Air Conditioning were contacted because they had made repairs in the past. While the demand for air conditioning service was very high at this time, Wilson was able to have a technician respond the same day. David diagnosed a weak capacitor and made the repair.
David was very knowledgeable and professional. He went above and beyond, inspecting the air handler in the attic to ensure there were no problems with the air handler and then trouble shooting the compressor and related components. He was very patient in answering questions and gave the customer a feeling of confidence. Overall excellent service and a job well done!Did a great job and reasonably priced!
We got quotes from four different companies in town. Wilson was fair and willing to give us what we needed. No high pressure and they had the best price. very professional.Great service from a great company. Always responsive, reasonably priced, and just all around good people.Alfie was AWESOME, ,knows his work very nice guy will definitely use him in the future.
Wilson Air though should only charge residents more money if they are out of St John's County for the yearly maintenance plan not me since I'm in Saint Augustine and in Saint John's County but my zip code is considered "out of area" not cool....
Jeremy from Wilson Heating & Air is a total pro. He came out for our Spring Tune-Up and immediately impressed us with his expertise, professionalism, and confidence — you can tell this guy takes pride in doing things right. He explained their service contract in a way that felt honest and customer-first, not salesy, and because of that, we’re committed to working with Wilson from here on out. If you’re looking for HVAC service done with skill and integrity, ask for Jeremy. Five stars, hands down.
Response from the owner:Thank you so much for your wonderful feedback, Andrew! We’re thrilled to hear that Jeremy made such a positive impression with his expertise and customer-first approach, and we look forward to serving you again at Wilson Heating & Air Conditioning!
Leeann came to my father's house last week she was a breath of fresh air. They took the time to explain his system to him and make sure everything was running top notch.
Thank you
Thank you
Excellent service. Very professional and friendly customer service
A+ bi- annual ac cleaning by Leeann and David at Wilson. Friendly, professional, and thorough. I really appreciated how they explained things to me in a kind , non- condescending way. Would definitely recommend.
Quenton did an excellent job.
Andrew (Sevice Tech) was great!! Very thorough. Highly recommend.
Technicians were on time, professional & friendly. They worked hard throughout the day & cleaned up after the work was done. I’m very pleased with the HVAC system Wilson installed.
After being told that my air conditioning unit was on it's last leg I was on a search for help! The company I had used for service for a long time gave a pitch that was so unprofessional I didn't feel comfortable with them. I sent a message on the website for Wilson early morning on a Friday. I received a call from Jim before they opened that morning. He came out that same day and my husband felt so comfortable that he called me at work and said let's do this. Between Jim and Megan at the office we had a new air conditioning unit on Monday morning! The new unit is working great thanks to the great service of Wilson. Thank you so much for helping us!
Quenton was awesome. Very professional friendly and took the time to explain and show me various aspects of my system. Would definitely request him in the future. Great hire!!
Wilson Heating &Air is the best! Last September I came home to a house that was a hot 80 degrees. Called them and they were there the next morning. Saved money on repairs through their Maintenance Program.
Just had my 6 months preventive maintenance this morning. Service tech (Quentin) was on time and very helpful in explaining the results of service testing. Would definitely recommend them and getting their Maintenance Program.
Just had my 6 months preventive maintenance this morning. Service tech (Quentin) was on time and very helpful in explaining the results of service testing. Would definitely recommend them and getting their Maintenance Program.
Wilson Air has always been reliable and affordable. The technician today was Quenton. He was informative and answered our multiple questions. Great job!!!
I have been with Wilson for the last 10 years. They consistently provide a great service and they are very responsive to HVAC malfunctions. Quentin came by today and performed expert troubleshooting and quickly identified our problem and conducted a quick and thorough repair. I highly recommend Wilson and Quentin.
Such an amazing company! We called this morning for an issue with our AC- they came out within 2 hours and fixed it for us. Quinton explained everything thoroughly to me and answered all my questions. We also signed up for the maintenance package at the recommendation of our friends! Highly recommend them!
Great service, Quentin was very knowledgeable
Exceptional service by Quenton.
My wife and I had a new a/c unit replaced by Wilson a/c. They and their crew did a fantastic job. Shortly after the job was finished we started to smell a odd odor. They sent a technician to check the problem. He found a small freon leak in the new evaporator coil. Branden ordered a replacement unit. After they replaced it we have no smell any more. This company and all their employees are top notch in my option. I would highly recommend them and their prices are much less then everyone else. Mark & Laura Barb
Seth was fantastic. He went above and beyond to perform our semiannual maintenance for both our units. Great job.
Had a great first time experience with Wilson HVAC! Andrew our technician was very thorough and professional!
I am very pleased with Wilson Heating and Air. They were the least expensive out of the three quotes I got. They showed up on time, did a great job and left the work areas spotless. I will also use them for maintenance going forward. Highly recommend!
Response from the owner:Thanks for the review, Joseph! Happy to be here for all your HVAC needs 🙂
Wilson Air did a superb replacement on my whole system. Very professional and left my house like they were never there plus they had the best price!
Response from the owner:Thanks for the review, Gayle! We're glad you're happy with our services. Keep us in mind for all your HVAC needs 🙂
I have been a customer of Wilson Air for many years (have been with others but they are the best!). I have a maintenance contract with them (would recommend) and recently had to replace my main A/C unit. Over the years the service techs for maintenance (and installation techs when necessary) have been great, keeping my 3 units in good working order. When there is an issue they comprehensively explain the fix versus replace options so you can intelligently make these expensive decisions. My recent A/C actually could have been fixed (again) but it was time and when I went to replace, I did not shop around as I knew they would put in a good unit at a fair price. They are also 24/7 which was particularly important one Easter Sunday when the upstairs A/C Handler froze and water was cascading down the dining room wall. They came right out. I cannot recommend them highly enough.
Absolutely professional company. The staff is always kind!
Response from the owner:Thanks for the review, Perry! Happy to be of service for your HVAC needs 🙂
The team showed up on time, they were efficient. The system works well. We're very happy with being, customer of Wilson Heating and Air.
We just had the BEST experience with Wilson Heating & Air Conditioning, Inc. you never want to have to call for AC repair, especially not after hours, but when you are greeted by a genuinely kind, caring, and HONEST company and technician and they are able to fix your problem lickety split you better believe I am going to tell everyone.
If you would rather work with a local, family owned company this is the company for you.
If you would rather work with a local, family owned company this is the company for you.
It certainly is reassuring to have a go-to AC company…
Completely satisfied with Wilson.
Scheduling, installation and follow up all 5 star.
Completely satisfied with Wilson.
Scheduling, installation and follow up all 5 star.
On Thursday, August 8th 2024, at about 2:00 PM, Jeremy from Wilson Heating and Air Conditioning fixed our Goodman heat pump/air conditioner that had suffered a burned contactor due to an electrical surge on July 29th or July 30th. He not only did a great job in diagnosing the problem efficiently, but he also explained each step of his analysis of the potential faults in our system. His analysis was very clear and he communicated his problem solving steps so that I could understand the situation and potential costs. He then offered advice to prevent future problems with our FPL surge protector, explaining the FPL surge protector limitations. He demonstrated excellent professionalism, technical skill, and communication clarity. Our heat pumps have been serviced by Wilson Heating and Air Conditioning for many years and each technician has been outstanding.
May change this review but this is my experience now after replacement of entire ductwork in house yesterday. First of all, great crew that cleaned up impeccably. Have problems with the representatives on the phone but the actual people in charge of new installation are definitely customer service oriented.
I wanted to take a moment to express my heartfelt gratitude for the exceptional repair service you provided for our air conditioning unit for the 2nd office suite. Your prompt response and efficient work truly made a difference for us, especially during the recent heatwave. We appreciate your professionalism and dedication to ensuring our comfort for the employees and customers.
Your team’s expertise and quick action saved us from sweltering temperatures, and we’re incredibly thankful. Please know that your efforts don’t go unnoticed. We’ll definitely reach out if we need any further assistance.
Thank you once again for your outstanding service!
Your team’s expertise and quick action saved us from sweltering temperatures, and we’re incredibly thankful. Please know that your efforts don’t go unnoticed. We’ll definitely reach out if we need any further assistance.
Thank you once again for your outstanding service!
I called to purchased a new AC unit from Wilson & the process was amazing .The owner came to my home the next day to give my estimate which was given in 2 hours . The unit was installed two weeks later with a great price & a great warranty. the installation technicians were skilled & informative answering all my concerns. Highly recommend!!
Wilson heating and air is a top notch organization from the owners to the installers
I want to give a shout out to Scott and Devin who installed my unit today
They showed up on time and were very professional and answered all my questions.
I will not use anybody else when it come to AC needs
Thank you again
I want to give a shout out to Scott and Devin who installed my unit today
They showed up on time and were very professional and answered all my questions.
I will not use anybody else when it come to AC needs
Thank you again
Wilson’s heat and air, is a step above all other competitors! Professional, knowledgeable, and courteous! Also big thanks to Brandon griffis for going above and beyond to get us right!
This is by far the best AC company we've worked with in the area. Very fair pricing and amazing service. Highly recommend.
What a great experience from start to finish. We called for an opinion on our 12 year old A/C/Heater Unit and to get an estimate for a new one if needed. We felt totally confident after the inspection and all our questions were answered. Within two weeks, we had a new unit installed by Chad and Jeremy, who were excellent! The price was also great. We plan on having a long relationship with this very efficient company. Thank you.
Honest reliable company , polite knowledgeable service techs
Andrew with Wilson heating and air is a knowledgeable young man and very respectful. Wilson is lucky to have employees like him. Service industries across the board have really taken a decline in actual customer service over the years and I’m just glad to see good customer service again! Thanks again Andrew for being on time and getting the job done in a reasonable time, and the respect!
Great service we love Nick! Always positive and efficient with his work. Thank you Wilson hearing and air.
Great company to do business with. Very personable and on time.
We had the absolute pleasure to have David as our technician. David was very knowledgeable and answered several questions. David was super professional as well as personable. Our issue was resolved quickly. We signed up for reoccurring services. Thank you David!!
Sent a request for service via the website this morning before office hours. As soon as the office opened Marie called and said we will get a technician to you TODAY , just not sure when but they will call once they are on the way and you can leave your office and meet him . Dennis called within 2 hours and said I’m on my way and don’t worry I’ll wait for you to arrive. As always he was very professional and courteous and was only to happy to explain what he was doing. I have used Wilson for years and will continue FOREVER ! From the front desk to the front line they are the BEST. Thank you Todd and Brenda
I want to express my appreciation for the professional job your technicians performed today. They were skillful, friendly and thorough. Again, my thanks to all of you for the great service!
Tried Wilson today since my normal go to was booked until next week. The receptionist Emily was incredibly friendly. Nick the tech showed up a few hours later and knocked out the repair in a couple of hours. He was very professional and left the areas he worked in better than he found it. Gained a customer today! 100% recommend!
Shawn, arrived and got right to work to figure out why the AC and the furnace was running simultaneously. He quickly figured it out and got the unit up and running, to be ready when the cold really gets here.
Shawn is a real pro and was on time, professional and was a good value for the work done.
Very happy to have a company service Flagler Estates in Hastings.
Shawn is a real pro and was on time, professional and was a good value for the work done.
Very happy to have a company service Flagler Estates in Hastings.
We have been using Wilson HVAC since our first house over 5+ years ago and have kept using them since moving houses. Always great, courteous, and fast service for any HVAC problems we have and can identify solutions to tricky issues while saving us $$$.
I cannot say enough wonderful things about Wilson's Heating & Air! My system went out during the peak season of hot Florida summers. I quoted several companies, and none can compare to Wilson's. Todd Wilson was very honest about what we needed, did not try to over sell me something & showed up the same day. They were considerably lower for the same type of system than the other companies and had it in stock. I would highly recommend this company and appreciate the work they did for me.
Customer had a problem with their air conditioner not coming on periodically. Wilson Heating and Air Conditioning were contacted because they had made repairs in the past. While the demand for air conditioning service was very high at this time, Wilson was able to have a technician respond the same day. David diagnosed a weak capacitor and made the repair.
David was very knowledgeable and professional. He went above and beyond, inspecting the air handler in the attic to ensure there were no problems with the air handler and then trouble shooting the compressor and related components. He was very patient in answering questions and gave the customer a feeling of confidence. Overall excellent service and a job well done!
David was very knowledgeable and professional. He went above and beyond, inspecting the air handler in the attic to ensure there were no problems with the air handler and then trouble shooting the compressor and related components. He was very patient in answering questions and gave the customer a feeling of confidence. Overall excellent service and a job well done!
Did a great job and reasonably priced!
We got quotes from four different companies in town. Wilson was fair and willing to give us what we needed. No high pressure and they had the best price. very professional.
We got quotes from four different companies in town. Wilson was fair and willing to give us what we needed. No high pressure and they had the best price. very professional.
Great service from a great company. Always responsive, reasonably priced, and just all around good people.
Alfie was AWESOME, ,knows his work very nice guy will definitely use him in the future.
Wilson Air though should only charge residents more money if they are out of St John's County for the yearly maintenance plan not me since I'm in Saint Augustine and in Saint John's County but my zip code is considered "out of area" not cool....
Wilson Air though should only charge residents more money if they are out of St John's County for the yearly maintenance plan not me since I'm in Saint Augustine and in Saint John's County but my zip code is considered "out of area" not cool....
