reviews
See Our Great 5-Star Reviews
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- 97 Masters Dr.
- St. Augustine, FL 32084
- Mon - Fri 8 am - 5 pm
- Saturday & Sunday Closed
-
24-hour emergency service
904-217-5755
Melanie Manson1 hour agoTechnician was prompt, polite, knowledgeable. Cleaned up after he finished his work. Explained everything on the emailed report. The girls always call to schedule our service accordingly. Installation was done in 2018. Have been very Happy ever since.Response from the owner:Hi Melanie,
Thank you so much for taking the time to share your experience! We’re glad to hear that our technician provided prompt and knowledgeable service, and that you appreciate our scheduling team as well. It’s great to know that you’ve been happy since your installation in 2018. We take pride in serving our community and ensuring our customers feel well taken care of. If you ever need anything, don’t hesitate to reach out!
Best,
The Wilson Heating & Air Conditioning Team
Debbie Milner3 hours agoI’m always pleased with the service I receive from all of the techs and office staff. They are all very kind and helpful. I recommend them to my family and friends.Response from the owner:Hi Debbie,
Thank you so much for your wonderful review! We’re glad to hear that you’ve had a positive experience with our team. It means a lot to us that you recommend us to your family and friends. We’re proud to serve the Saint Augustine community and appreciate your support!
Best,
The Wilson Heating & Air Conditioning Team
Charles Moore6 days agoI was very pleased with the results of my encounter with the Wilson service person. Very helpful and informative as I asked him questions about what was happening .Response from the owner:Hi Charles,
Thank you for taking the time to share your experience! We're glad to hear that our service person was helpful and informative during your visit. It's important to us that our customers feel supported and informed. We appreciate your trust in us and are here for any future HVAC needs.
Best,
The Wilson Team
Rosemary Angotti6 days agoI Have been using Wilson Heating &Air for the past three years. The service has been excellent from the time I call to schedule something. They are responsive. They send a text with a picture of the technician so you know who are dealing with. Everyone has been knowledgeable and it has been a good experience for me.Response from the owner:Hi Rosemary,
Thank you for your wonderful review! We're so glad to hear that you've had a positive experience with our team over the past three years. It's great to know that our communication and knowledgeable technicians have made a difference for you. We appreciate your trust in us and look forward to continuing to serve you in the future!
Best,
The Wilson Heating & Air Conditioning Team
Anthony DeMarco7 days agoWilson heating and air conditioning is a pleasure to work with. Good pricing and very prompt service for complete replacement of entire HVAC system. IResponse from the owner:Hi Anthony,
Thank you for taking the time to share your experience! We're glad to hear you found our pricing fair and our service prompt during your HVAC system replacement. It means a lot to us to serve the Saint Augustine community. If you ever need anything in the future, don’t hesitate to reach out!
Best,
The Wilson Team
Phil Gramatges1 week agoProfessional and courteous plus reasonably priced.Response from the owner:Hi Phil,
Thank you for taking the time to share your experience! We’re glad to hear you found our team professional and reasonably priced. It’s our goal to provide great service to our Saint Augustine community. If you ever need anything in the future, don’t hesitate to reach out!
Best,
The Wilson Heating & Air Conditioning Team
Cathy Windish1 week agoMy AC went down July 3rd. Not a great start to a holiday weekend. I called Wilson's, and a tech called me back within 30 minutes. He was transparent about the off hours cost up front because it was a "holiday." He texted on his way over which turned out to be earlier than he first thought, for which I was grateful. Ken arrived as promised and went right to work. I was very impressed not only by his knowledge, but his great attitude, professionalism, and demeanor. He explained every step and had me up and running.
In fact, 3 days later, and my daughter's AC is on the fritz, and she called Wilson's based on my positive experience. A great company.Response from the owner:Hi Cathy,
Thank you so much for taking the time to share your experience with us! We’re glad we could help you out on that holiday weekend and that Ken was able to get your AC up and running quickly. It means a lot to us that you recommended us to your daughter as well. We truly appreciate your trust in Wilson Heating & Air Conditioning and look forward to serving you and your family in the future!
Best,
The Wilson Team
David Pope2 weeks agoI have had system maintenance done by Wilson air and there staff has always been polite and professional and the same can be said about the employees doing the service. They explain the service and let you know how your system is doing. All is well.Response from the owner:Thank you so much for your wonderful feedback, David! We're glad to hear that our team has provided you with polite and professional service, and we appreciate your trust in Wilson Heating & Air Conditioning.
Greg Mele2 weeks agoExcellent staff, experienced technicians! Response was fast and issue solved!
Sandy Lenney2 weeks ago
Peggy Short3 weeks agoVisiting a beach condo and AC not cooling. Owner called Wilson and a young man named Stuart arrived and diagnosed a Freon leak. He was amazing and worked for hours , even into the dark and made sure it was cooling properly so this old lady could be comfortable for my stay!
He is a hard worker and a lovely young man!
Bob Johnston3 weeks agoStuart arrived and after a thorough look at the system, quickly found the problem part and made repairs. After the a/c was running he stayed to measure the temperature to confirm we were up and running. Thanks for the service!
Em Kay3 weeks agoKen was thorough and helpful. Appreciated the information & preventing How are you?a potential leak.
Diane Stacy3 weeks agoFrom top to bottom and inside to outside, Jeremy recently provided yet another efficient & informative semi-annual servicing of our heating and cooling systems. I have always found his pleasant demeanor and honest approach regarding the details to be reliable & refreshing; and therefore, I feel comfortable in recommending this company. And those accolades also carry through to everyone I have had the pleasure of speaking with at Wilson Heating & Air.
Edieann Tolbert3 weeks agoWilson Heat & Air is the BEST! From repairs, service calls, to installing a new AC. They are prompt to show up, their personnel is courteous, professional and always helpful. We’ve used them for over 5 years. Highly recommend.
Don Brooks4 weeks agoExcellent and prompt service.
Randy Minor1 month agoTech was on time, was actually early. Through, quick and professional.
noreen Barnett1 month agoStuart was a professional and a very polite young man. Thank you for keeping the standards high. Stuart don’t loose your spark. Very happy client
Rebecca Hill1 month agoWilson Heating and Air makes HVAC maintenance a breeze. They are always on time and call ahead when they're on the way. The office staff is always friendly and professional!Response from the owner:Thank you so much for your fantastic feedback, Rebecca! We're glad that our friendly and professional service has made a positive impact on your experience with us at Wilson Heating & Air Conditioning, and we look forward to serving you again!
William Motes1 month agoAll of their guys are great they always treat us very well and do great work. I would never use anybody but Wilson.
Carol westerhoff1 month agoVery good company and staff..good experience with techs that service the unit they installed 2 years ago..
Debra Cofer1 month agoWilson consistently delivers exceptional heating and air conditioning services, a fact I can personally attest to over the past decade. Their team approaches the maintenance of your HVAC systems with the same diligence and care as if they were their own. Should any issues arise, a prompt call will ensure their immediate response. Their commitment to honesty and helpfulness is truly commendable.
C W1 month agoJeremy is AWESOME, he knows his work very nice guy and very trustworthy.
Marie1 month agoLove that they come on the weekend. Having discounts is also very appreciated.
The technician was professional and courteous.
Work was done on time.
Have had this company for years
Thank you so much.
Steve A (Steve 'Corn Pops')2 months agoWilson has taken care of my HVAC since we bought the house and replaced the entire system. They have come every 6 months to do PM, and as always, when they came today they did impeccable work.Response from the owner:Thank you so much for your wonderful feedback, Steve! We're glad to hear that our team has consistently provided you with impeccable service and maintenance for your HVAC system. Your continued support means a lot to us at Wilson Heating & Air Conditioning!
Porfirio E. Gramatges2 months agoThe technician was thorough and professional.Response from the owner:Thank you so much for your wonderful feedback, Porfirio! We're glad to hear that our technician was thorough and professional, and we appreciate your support as we strive to deliver excellent service at Wilson Heating & Air Conditioning, Inc.
William Schall2 months agoKenneth visited our home for a biannual HVAC maintenance check. What an outstanding employee. Professional and a great teacher. Ken explained the function of our new thermostat and helped install the app in our phone. All set and ready to go. Thanks so much!!!Response from the owner:Thank you so much for your wonderful feedback, William! We're glad to hear that Kenneth provided you with such outstanding service and took the time to explain your new thermostat. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning!
Colleen Brandao2 months agoPolite, on time, and does a thorough job.Response from the owner:Thank you so much for your wonderful feedback, Colleen! We’re glad to hear that you found our team polite and thorough, and we look forward to serving you again in the future!
Barbara Nastri2 months agoI’ve been using Wilson’s for over 5 years and am
Pleased with the service and professionalism of their entire team!! Highly recommend them.Response from the owner:Thank you so much for your wonderful feedback, Barbara! We're glad to hear that you've had a positive experience with our team over the years, and we truly appreciate your high recommendation. It's our pleasure to serve you at Wilson Heating & Air Conditioning!
Claudia d'Alessandro2 months agoSuperlative! we have been with Wilson for seven years and have never had anything other than a great experience with their technicians.Response from the owner:Thank you so much for your wonderful feedback, Claudia! We're glad to hear that you've consistently had great experiences with our technicians over the past seven years. We truly appreciate your loyalty and look forward to continuing to serve you at Wilson Heating & Air Conditioning!
Billy Bush2 months agoResponse from the owner:Thank you so much for your 5-star rating, Billy! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Tom Dyer2 months agoI have used this company for many years. Fast pleasant service, friendly technicians and great office staff. Highly recommend them.Response from the owner:Thank you so much for your wonderful feedback, Tom! We're glad to hear that you've enjoyed fast and pleasant service from our friendly technicians and office staff over the years. Your high recommendation means a lot to us, and we look forward to continuing to serve you at Wilson Heating & Air Conditioning, Inc.
Dave Sinn2 months agoAlways gave advance notice of when appointment was scheduled and time line. Very responsive.Response from the owner:Thank you so much for your wonderful feedback, Dave! We’re glad to hear that you appreciated our communication and responsiveness. Your support means a lot to us at Wilson Heating & Air Conditioning, Inc.!
Frank2 months agoI used them for the first time for semi-annual preventive maintenance and was impressed with their timeliness, thoroughness, and pricing. Adam, the technician, was punctual, did a slight repair caused by the previous company I used, and explained thing in detail. Wilson Heating & AC is now my new HVAC service provider.Response from the owner:Thank you so much for your wonderful feedback, Frank! We're glad to hear that Adam provided you with timely and thorough service, along with helpful explanations. We appreciate your trust in us as your new HVAC service provider and look forward to serving you again!
Lynn Harris2 months agoI have used Wilson's for years. They always come out and do a great job. I will continue to use them as they are fabulous!Response from the owner:Thank you so much for your wonderful feedback, Lynn! We’re glad to hear that you’ve consistently had great experiences with us over the years, and we truly appreciate your loyalty to Wilson Heating & Air Conditioning. We look forward to continuing to provide you with fabulous service!
Gene Tannenbaum2 months agoThis is a real company, when they say they will be there, they are, and they get the job done. I use them for yearly maintenance and bought a big ticket A/C though them and couldn’t be happier of what I bought and who I bought it from. Great experience!!!Response from the owner:Thank you so much for your wonderful feedback, Gene! We're glad to hear that our commitment to service and your positive experience with your new A/C have made a difference, and we appreciate your continued trust in Wilson Heating & Air Conditioning.
Sheila Bell2 months agoMy technician Ken was personable and professional. While completing the biannual maintenance on my HVAC system, he explained everything he was doing thoroughly. The work was done in a timely manner. I have had Wilson Heating & Air Conditioning for many years and have always been pleased with their service. I would recommend them to anyone looking for a competent and friendly air-conditioning company.Response from the owner:Thank you, Sheila! We're happy to hear that your install went as well as we guaranteed!
MARK H2 months ago
Dottie Kettman2 months agoGreat service, fast, friendly, efficient, and knowledgeable.Response from the owner:Thank you so much for your fantastic feedback, Dottie! We’re glad to hear that you found our service fast, friendly, and efficient. Your appreciation means a lot to us at Wilson Heating & Air Conditioning, Inc., and we look forward to serving you again!
Trey Allen2 months agoI called about 2:00 p.m. In the afternoon about my AC not cooling and they had a technician out 5:15 p.m.. he spent about 3 hours troubleshooting and found a leaking evaporator coil. He went above and beyond though spending so much time trying to diagnose the problem. Five stars!Response from the owner:Thank you so much for your wonderful feedback, Trey! We’re glad to hear that our technician went above and beyond to troubleshoot your AC issue and provide you with a thorough diagnosis. We appreciate your support and look forward to assisting you again at Wilson Heating & Air Conditioning, Inc.!
Pete Bentley3 months agoWork was done expertly. They discovered an issue with the ductwork and the technician thoroughly explained the problem and what was needed to repair it.Response from the owner:Thank you so much for your wonderful feedback, Pete! We're glad to hear that our technician expertly identified the ductwork issue and took the time to explain everything clearly. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.!
Christopher Morris3 months agoGreat service and attitude. Talked me through the whole process and kept me informed of how my system was doing and some tips to help keep it running efficiently through the summer.Response from the owner:Thank you so much for your wonderful feedback, Christopher! We’re glad to hear that our team kept you informed throughout the process and provided you with helpful tips. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.!
Thomas Coker3 months agoThorough, efficient, professional,Response from the owner:We really appreciate your business Thomas . Thanks for the great review!
Olga Miller3 months agoGreat company, they have been servicing our unit for several years now.
Always professional, courteous, and knowledgeable.
Highly recommendResponse from the owner:Thank you so much for your wonderful feedback, Olga! We're glad to hear that you've had consistent and professional service from our team over the years, and we truly appreciate your high recommendation. We're here to help whenever you need us!
Pattie3 months agoI was pleased with the quick response time and the trusted service I received. I highly recommend getting a maintenance plan. It is always best to be proactive rather than reactive!Response from the owner:Thank you so much for your wonderful feedback, Pattie! We're glad to hear that you were pleased with our quick response time and the trusted service you received. Your recommendation for a maintenance plan is greatly appreciated, and we're here to help whenever you need us at Wilson Heating & Air Conditioning, Inc.!
Helen Jones3 months agoExcellent service. Technician was knowledgeable, courteous, efficient and on timeResponse from the owner:Thank you so much for your wonderful feedback, Helen! We're glad to hear that our technician provided you with knowledgeable, courteous, and efficient service. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.!
Kimberly McGlothlin3 months agoOutstanding customer service! Prompt, friendly, attention to detail Are just some of the pluses that Wilson heating and air have. Our technician Stewart was so thorough and friendly. It made our experience even better. Thank you so much for always being there for us whenever we need you. We have been customers for seven years now and we get our preventative maintenance cleaning done twice a year. We wouldn’t trust anyone else!Response from the owner:Thank you so much for your outstanding feedback, Kimberly! We're glad to hear that Stewart provided you with thorough and friendly service. We truly appreciate your loyalty over the past seven years and look forward to continuing to serve you at Wilson Heating & Air Conditioning!
Monika Mayr3 months agoKen was very thorough and knowledgeable! Our HVAC units “live” longer because of Wilson Heating and Air care!Response from the owner:Thank you so much for your wonderful feedback, Monika! We're glad to hear that Ken's thoroughness and knowledge made a positive impact on your HVAC units. Your support means a lot to us at Wilson Heating & Air Conditioning, Inc.!
Melanie Manson
1 hour ago
Technician was prompt, polite, knowledgeable. Cleaned up after he finished his work. Explained everything on the emailed report. The girls always call to schedule our service accordingly. Installation was done in 2018. Have been very Happy ever since.
Response from the owner:Hi Melanie,
Thank you so much for taking the time to share your experience! We’re glad to hear that our technician provided prompt and knowledgeable service, and that you appreciate our scheduling team as well. It’s great to know that you’ve been happy since your installation in 2018. We take pride in serving our community and ensuring our customers feel well taken care of. If you ever need anything, don’t hesitate to reach out!
Best,
The Wilson Heating & Air Conditioning Team
Debbie Milner
3 hours ago
I’m always pleased with the service I receive from all of the techs and office staff. They are all very kind and helpful. I recommend them to my family and friends.
Response from the owner:Hi Debbie,
Thank you so much for your wonderful review! We’re glad to hear that you’ve had a positive experience with our team. It means a lot to us that you recommend us to your family and friends. We’re proud to serve the Saint Augustine community and appreciate your support!
Best,
The Wilson Heating & Air Conditioning Team
Charles Moore
6 days ago
I was very pleased with the results of my encounter with the Wilson service person. Very helpful and informative as I asked him questions about what was happening .
Response from the owner:Hi Charles,
Thank you for taking the time to share your experience! We're glad to hear that our service person was helpful and informative during your visit. It's important to us that our customers feel supported and informed. We appreciate your trust in us and are here for any future HVAC needs.
Best,
The Wilson Team
Rosemary Angotti
6 days ago
I Have been using Wilson Heating &Air for the past three years. The service has been excellent from the time I call to schedule something. They are responsive. They send a text with a picture of the technician so you know who are dealing with. Everyone has been knowledgeable and it has been a good experience for me.
Response from the owner:Hi Rosemary,
Thank you for your wonderful review! We're so glad to hear that you've had a positive experience with our team over the past three years. It's great to know that our communication and knowledgeable technicians have made a difference for you. We appreciate your trust in us and look forward to continuing to serve you in the future!
Best,
The Wilson Heating & Air Conditioning Team
Anthony DeMarco
7 days ago
Wilson heating and air conditioning is a pleasure to work with. Good pricing and very prompt service for complete replacement of entire HVAC system. I
Response from the owner:Hi Anthony,
Thank you for taking the time to share your experience! We're glad to hear you found our pricing fair and our service prompt during your HVAC system replacement. It means a lot to us to serve the Saint Augustine community. If you ever need anything in the future, don’t hesitate to reach out!
Best,
The Wilson Team
Phil Gramatges
1 week ago
Professional and courteous plus reasonably priced.
Response from the owner:Hi Phil,
Thank you for taking the time to share your experience! We’re glad to hear you found our team professional and reasonably priced. It’s our goal to provide great service to our Saint Augustine community. If you ever need anything in the future, don’t hesitate to reach out!
Best,
The Wilson Heating & Air Conditioning Team
Cathy Windish
1 week ago
My AC went down July 3rd. Not a great start to a holiday weekend. I called Wilson's, and a tech called me back within 30 minutes. He was transparent about the off hours cost up front because it was a "holiday." He texted on his way over which turned out to be earlier than he first thought, for which I was grateful. Ken arrived as promised and went right to work. I was very impressed not only by his knowledge, but his great attitude, professionalism, and demeanor. He explained every step and had me up and running.
In fact, 3 days later, and my daughter's AC is on the fritz, and she called Wilson's based on my positive experience. A great company.
Response from the owner:Hi Cathy,
Thank you so much for taking the time to share your experience with us! We’re glad we could help you out on that holiday weekend and that Ken was able to get your AC up and running quickly. It means a lot to us that you recommended us to your daughter as well. We truly appreciate your trust in Wilson Heating & Air Conditioning and look forward to serving you and your family in the future!
Best,
The Wilson Team
David Pope
2 weeks ago
I have had system maintenance done by Wilson air and there staff has always been polite and professional and the same can be said about the employees doing the service. They explain the service and let you know how your system is doing. All is well.
Response from the owner:Thank you so much for your wonderful feedback, David! We're glad to hear that our team has provided you with polite and professional service, and we appreciate your trust in Wilson Heating & Air Conditioning.
Greg Mele
2 weeks ago
Excellent staff, experienced technicians! Response was fast and issue solved!
Sandy Lenney
2 weeks ago
Peggy Short
3 weeks ago
Visiting a beach condo and AC not cooling. Owner called Wilson and a young man named Stuart arrived and diagnosed a Freon leak. He was amazing and worked for hours , even into the dark and made sure it was cooling properly so this old lady could be comfortable for my stay!
He is a hard worker and a lovely young man!
Bob Johnston
3 weeks ago
Stuart arrived and after a thorough look at the system, quickly found the problem part and made repairs. After the a/c was running he stayed to measure the temperature to confirm we were up and running. Thanks for the service!
Em Kay
3 weeks ago
Ken was thorough and helpful. Appreciated the information & preventing How are you?a potential leak.
Diane Stacy
3 weeks ago
From top to bottom and inside to outside, Jeremy recently provided yet another efficient & informative semi-annual servicing of our heating and cooling systems. I have always found his pleasant demeanor and honest approach regarding the details to be reliable & refreshing; and therefore, I feel comfortable in recommending this company. And those accolades also carry through to everyone I have had the pleasure of speaking with at Wilson Heating & Air.
Edieann Tolbert
3 weeks ago
Wilson Heat & Air is the BEST! From repairs, service calls, to installing a new AC. They are prompt to show up, their personnel is courteous, professional and always helpful. We’ve used them for over 5 years. Highly recommend.
Don Brooks
4 weeks ago
Excellent and prompt service.
Randy Minor
1 month ago
Tech was on time, was actually early. Through, quick and professional.
noreen Barnett
1 month ago
Stuart was a professional and a very polite young man. Thank you for keeping the standards high. Stuart don’t loose your spark. Very happy client
Rebecca Hill
1 month ago
Wilson Heating and Air makes HVAC maintenance a breeze. They are always on time and call ahead when they're on the way. The office staff is always friendly and professional!
Response from the owner:Thank you so much for your fantastic feedback, Rebecca! We're glad that our friendly and professional service has made a positive impact on your experience with us at Wilson Heating & Air Conditioning, and we look forward to serving you again!
William Motes
1 month ago
All of their guys are great they always treat us very well and do great work. I would never use anybody but Wilson.
Carol westerhoff
1 month ago
Very good company and staff..good experience with techs that service the unit they installed 2 years ago..
Debra Cofer
1 month ago
Wilson consistently delivers exceptional heating and air conditioning services, a fact I can personally attest to over the past decade. Their team approaches the maintenance of your HVAC systems with the same diligence and care as if they were their own. Should any issues arise, a prompt call will ensure their immediate response. Their commitment to honesty and helpfulness is truly commendable.
C W
1 month ago
Jeremy is AWESOME, he knows his work very nice guy and very trustworthy.
Marie
1 month ago
Love that they come on the weekend. Having discounts is also very appreciated.
The technician was professional and courteous.
Work was done on time.
Have had this company for years
Thank you so much.
Steve A (Steve 'Corn Pops')
2 months ago
Wilson has taken care of my HVAC since we bought the house and replaced the entire system. They have come every 6 months to do PM, and as always, when they came today they did impeccable work.
Response from the owner:Thank you so much for your wonderful feedback, Steve! We're glad to hear that our team has consistently provided you with impeccable service and maintenance for your HVAC system. Your continued support means a lot to us at Wilson Heating & Air Conditioning!
Porfirio E. Gramatges
2 months ago
The technician was thorough and professional.
Response from the owner:Thank you so much for your wonderful feedback, Porfirio! We're glad to hear that our technician was thorough and professional, and we appreciate your support as we strive to deliver excellent service at Wilson Heating & Air Conditioning, Inc.
William Schall
2 months ago
Kenneth visited our home for a biannual HVAC maintenance check. What an outstanding employee. Professional and a great teacher. Ken explained the function of our new thermostat and helped install the app in our phone. All set and ready to go. Thanks so much!!!
Response from the owner:Thank you so much for your wonderful feedback, William! We're glad to hear that Kenneth provided you with such outstanding service and took the time to explain your new thermostat. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning!
Colleen Brandao
2 months ago
Polite, on time, and does a thorough job.
Response from the owner:Thank you so much for your wonderful feedback, Colleen! We’re glad to hear that you found our team polite and thorough, and we look forward to serving you again in the future!
Barbara Nastri
2 months ago
I’ve been using Wilson’s for over 5 years and am
Pleased with the service and professionalism of their entire team!! Highly recommend them.
Response from the owner:Thank you so much for your wonderful feedback, Barbara! We're glad to hear that you've had a positive experience with our team over the years, and we truly appreciate your high recommendation. It's our pleasure to serve you at Wilson Heating & Air Conditioning!
Claudia d'Alessandro
2 months ago
Superlative! we have been with Wilson for seven years and have never had anything other than a great experience with their technicians.
Response from the owner:Thank you so much for your wonderful feedback, Claudia! We're glad to hear that you've consistently had great experiences with our technicians over the past seven years. We truly appreciate your loyalty and look forward to continuing to serve you at Wilson Heating & Air Conditioning!
Billy Bush
2 months ago
Response from the owner:Thank you so much for your 5-star rating, Billy! We're glad to hear you were pleased with our services and look forward to serving you again in the future.
Tom Dyer
2 months ago
I have used this company for many years. Fast pleasant service, friendly technicians and great office staff. Highly recommend them.
Response from the owner:Thank you so much for your wonderful feedback, Tom! We're glad to hear that you've enjoyed fast and pleasant service from our friendly technicians and office staff over the years. Your high recommendation means a lot to us, and we look forward to continuing to serve you at Wilson Heating & Air Conditioning, Inc.
Dave Sinn
2 months ago
Always gave advance notice of when appointment was scheduled and time line. Very responsive.
Response from the owner:Thank you so much for your wonderful feedback, Dave! We’re glad to hear that you appreciated our communication and responsiveness. Your support means a lot to us at Wilson Heating & Air Conditioning, Inc.!
Frank
2 months ago
I used them for the first time for semi-annual preventive maintenance and was impressed with their timeliness, thoroughness, and pricing. Adam, the technician, was punctual, did a slight repair caused by the previous company I used, and explained thing in detail. Wilson Heating & AC is now my new HVAC service provider.
Response from the owner:Thank you so much for your wonderful feedback, Frank! We're glad to hear that Adam provided you with timely and thorough service, along with helpful explanations. We appreciate your trust in us as your new HVAC service provider and look forward to serving you again!
Lynn Harris
2 months ago
I have used Wilson's for years. They always come out and do a great job. I will continue to use them as they are fabulous!
Response from the owner:Thank you so much for your wonderful feedback, Lynn! We’re glad to hear that you’ve consistently had great experiences with us over the years, and we truly appreciate your loyalty to Wilson Heating & Air Conditioning. We look forward to continuing to provide you with fabulous service!
Gene Tannenbaum
2 months ago
This is a real company, when they say they will be there, they are, and they get the job done. I use them for yearly maintenance and bought a big ticket A/C though them and couldn’t be happier of what I bought and who I bought it from. Great experience!!!
Response from the owner:Thank you so much for your wonderful feedback, Gene! We're glad to hear that our commitment to service and your positive experience with your new A/C have made a difference, and we appreciate your continued trust in Wilson Heating & Air Conditioning.
Sheila Bell
2 months ago
My technician Ken was personable and professional. While completing the biannual maintenance on my HVAC system, he explained everything he was doing thoroughly. The work was done in a timely manner. I have had Wilson Heating & Air Conditioning for many years and have always been pleased with their service. I would recommend them to anyone looking for a competent and friendly air-conditioning company.
Response from the owner:Thank you, Sheila! We're happy to hear that your install went as well as we guaranteed!
MARK H
2 months ago
Dottie Kettman
2 months ago
Great service, fast, friendly, efficient, and knowledgeable.
Response from the owner:Thank you so much for your fantastic feedback, Dottie! We’re glad to hear that you found our service fast, friendly, and efficient. Your appreciation means a lot to us at Wilson Heating & Air Conditioning, Inc., and we look forward to serving you again!
Trey Allen
2 months ago
I called about 2:00 p.m. In the afternoon about my AC not cooling and they had a technician out 5:15 p.m.. he spent about 3 hours troubleshooting and found a leaking evaporator coil. He went above and beyond though spending so much time trying to diagnose the problem. Five stars!
Response from the owner:Thank you so much for your wonderful feedback, Trey! We’re glad to hear that our technician went above and beyond to troubleshoot your AC issue and provide you with a thorough diagnosis. We appreciate your support and look forward to assisting you again at Wilson Heating & Air Conditioning, Inc.!
Pete Bentley
3 months ago
Work was done expertly. They discovered an issue with the ductwork and the technician thoroughly explained the problem and what was needed to repair it.
Response from the owner:Thank you so much for your wonderful feedback, Pete! We're glad to hear that our technician expertly identified the ductwork issue and took the time to explain everything clearly. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.!
Christopher Morris
3 months ago
Great service and attitude. Talked me through the whole process and kept me informed of how my system was doing and some tips to help keep it running efficiently through the summer.
Response from the owner:Thank you so much for your wonderful feedback, Christopher! We’re glad to hear that our team kept you informed throughout the process and provided you with helpful tips. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.!
Thomas Coker
3 months ago
Thorough, efficient, professional,
Response from the owner:We really appreciate your business Thomas . Thanks for the great review!
Olga Miller
3 months ago
Great company, they have been servicing our unit for several years now.
Always professional, courteous, and knowledgeable.
Highly recommend
Response from the owner:Thank you so much for your wonderful feedback, Olga! We're glad to hear that you've had consistent and professional service from our team over the years, and we truly appreciate your high recommendation. We're here to help whenever you need us!
Pattie
3 months ago
I was pleased with the quick response time and the trusted service I received. I highly recommend getting a maintenance plan. It is always best to be proactive rather than reactive!
Response from the owner:Thank you so much for your wonderful feedback, Pattie! We're glad to hear that you were pleased with our quick response time and the trusted service you received. Your recommendation for a maintenance plan is greatly appreciated, and we're here to help whenever you need us at Wilson Heating & Air Conditioning, Inc.!
Helen Jones
3 months ago
Excellent service. Technician was knowledgeable, courteous, efficient and on time
Response from the owner:Thank you so much for your wonderful feedback, Helen! We're glad to hear that our technician provided you with knowledgeable, courteous, and efficient service. We appreciate your support and look forward to serving you again at Wilson Heating & Air Conditioning, Inc.!
Kimberly McGlothlin
3 months ago
Outstanding customer service! Prompt, friendly, attention to detail Are just some of the pluses that Wilson heating and air have. Our technician Stewart was so thorough and friendly. It made our experience even better. Thank you so much for always being there for us whenever we need you. We have been customers for seven years now and we get our preventative maintenance cleaning done twice a year. We wouldn’t trust anyone else!
Response from the owner:Thank you so much for your outstanding feedback, Kimberly! We're glad to hear that Stewart provided you with thorough and friendly service. We truly appreciate your loyalty over the past seven years and look forward to continuing to serve you at Wilson Heating & Air Conditioning!
Monika Mayr
3 months ago
Ken was very thorough and knowledgeable! Our HVAC units “live” longer because of Wilson Heating and Air care!
Response from the owner:Thank you so much for your wonderful feedback, Monika! We're glad to hear that Ken's thoroughness and knowledge made a positive impact on your HVAC units. Your support means a lot to us at Wilson Heating & Air Conditioning, Inc.!
